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PROBLEM WITH VIDEO BACKGROUND IN HEADER

6 replies · Started by Alain León on August 14, 2017

Viewing posts 1–7 of 7

Hi. I have configured a .mp4 video as the header background and it is not visible

Hi there,

Can you provide a link to the page? Thanks!

Correct, that is why I need help

This seems like an issue with the video file itself. The reason I say that is because if you go directly to it in Chrome or Firefox it will not play. I only managed to get it to play in Safari.

Paul is right. If the direct link doesn't work then likely something going on with the video file itself.

Maybe try re-uploading it?

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