[Resolved] Problem with version 1.3.46

Home Forums Support [Resolved] Problem with version 1.3.46

Home Forums Support Problem with version 1.3.46

  • This topic has 18 replies, 3 voices, and was last updated 7 years ago by Tom.
Viewing 15 posts - 1 through 15 (of 19 total)
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  • #293665
    Louis

    Hi Tom,

    I upgraded from 1.3.44 to 1.3.46 and I am having an unexpected change in some character sizes.
    The main menu character got smaller. Also some widgets header and content got smallers.

    Take a look at my main page http://lelaurier.net/
    The menu items used to fill the whole black menu bar, now it is smaller.

    Take a look at the blog page http://lelaurier.net/communaute/communiques/
    The 3 boxes in the right widget area used to have larger characters in both the header and content.
    These are shortcode from Shortcodes Ultimate.

    Anu idea why?

    #293670
    Leo
    Staff
    Customer Support

    Hi Louis,

    Are you using a caching plugin by any chance?

    Let me know.

    #293675
    Louis

    No, no caching plugin.

    BTW, the behavior is the same with Chrome on Windows and Safari on iPad. So no problem with caching at browser level.

    #293676
    Tom
    Lead Developer
    Lead Developer

    I’m not seeing anything out of the ordinary – I would have to see how it looked before to know what’s going on.

    The menu items get their sizing from these options: https://docs.generatepress.com/article/menu-item-height-width/

    As far as I can see, your menu item sizing matches the values you have set in there.

    As for the widget areas, I’m not seeing any conflicting CSS at all. It all looks pretty good?

    I took a look at your site using Way Back Machine, and couldn’t see any differences between now and the last cached date either.

    #293677
    Louis

    Hi Tom,

    Thanks for the quick reply.

    Nothing look bad bad as you said but the Characters are smallers.
    I did take a backup before upgrading to 1.3.46.
    I will save images of these 2 screens with 1.4.6 and than restore and take some images with 1.3.44
    I will get back to you…

    #293680
    Louis

    OK, I am back to 1.3.44

    Have a look at the before upgrade image:
    1) Menu line is all filled.
    2) “Communiqués par catégorie” is bigger and contains of box is bigger.

    1.3.44 Image:1.3.44

    1.3.46 Image: 1.3.46

    #293681
    Tom
    Lead Developer
    Lead Developer

    Are you sure you’ve completely cleared your browser cache? I’m seeing some things that looked cached (no spacing to the right of the menu item arrows for example).

    #293687
    Louis

    No, I did not clear the browser cache after uograding to 1.3.46 neither after restoring to 1.3.44
    As I said before I do have the same behavior in Chrome on Windows and Safari on iPad, so cache should not be the problem.

    Not sure what you means by “I’m seeing some things that looked cached (no spacing to the right of the menu item arrows for example).”

    Did you have a look online at ?
    You should see that it is different from what you saw in your own browser with 1.3.46, 15 minutes ago.

    #293688
    Louis

    Sorry,

    Did you have a look online at http://lelaurier.net/communaute/communiques/?

    #293693
    Tom
    Lead Developer
    Lead Developer

    The only difference I’m seeing is the live version doesn’t have the “Gestion” menu item.

    Other than that, the screenshot and what I’m seeing are identical.

    If you’ve visited your site on your iPad, it will be cached as well. It’s worth clearing the cache just to check (only takes a second).

    Also, go to “Appearance > Menus” and re-add the “Gestion” menu item. Not sure why that would have gone away, GP has no control over the menu items you’ve saved in the WP menu system.

    Let me know 🙂

    #293696
    Louis

    You can’t see the Gestion Menu because you are not logged in. (It is still there)

    Have you look at the diffence between the 2 images in my previous post?
    How the “Communiqués par catégorie” is bigger and contains of box is bigger in version 1.3.44 versus 1.3.46.
    It is OK in 1.3.44 as it is the same size as “Tous les communiqués” Button. In 1.3.46 these are different size and that look ugly….

    Thanks for investigating some more what could cause that.

    #293697
    Tom
    Lead Developer
    Lead Developer

    Here’s what I’m seeing: https://www.screencast.com/t/eisAIB5XIi

    The titles are the same size, and text is larger.

    Have you tried the cache thing yet? If it doesn’t work then we can look into other possible causes 🙂

    #293703
    Louis

    Tom,

    You are right… what you see online is version 1.3.44 which render OK.
    It is the 1.4.6 version that is wrong. Here https://i2.wp.com/lelaurier.net/wp-content/uploads/2017/03/Blog-1-3-46.jpg

    I will reinstall 1.4.6 and clear cache tomorrow. I will let you know.
    I am going to bed… it is more that midnight in Montreal.

    #293714
    Tom
    Lead Developer
    Lead Developer

    I made sure to check the version first – it was 1.3.46 when I took the screenshot.

    I’ll keep 1.3.44 open so I can directly compare once you update again.

    Have a great night 🙂

    #293811
    Louis

    Hi Tom,

    I did reinstall 1.3.46.
    1) Same behavior than yesterday: Some characters are smaller
    2) Clear the cache : Rendering is now OK (You were so right!)
    I am so sorry to have wasted your time.

    I have questions:
    Would all my users see the same rendering?
    Would they all have to clear their cache?
    Any way in WordPress to force a refresh on all users?

    Thanks again for the great support!

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