Home › Forums › Support › Problem with the images of the products if I move the mouse over it… This topic has 9 replies, 3 voices, and was last updated 2 years, 6 months ago by Ying. Viewing 10 posts - 1 through 10 (of 10 total) Author Posts October 26, 2022 at 4:57 am #2387442 Robert Hi I have a problem with the images of the products… On the begin it looks OK: https://snipboard.io/DzGKE4.jpg but if I move the mouse over the photo it looks not so good: https://snipboard.io/YX1VZH.jpg How could I fix it ? Kr Robert October 26, 2022 at 5:33 am #2387491 DavidStaff Customer Support Hi there, odd, as your secondary image has the original image dimensions…. it should showing the same size image as the main image. Are all your images the same size as each other ? October 26, 2022 at 6:29 am #2387606 Robert Hi I did check it and for example for the product: Sprężarka 1-fazowa firmy X 7,000.00zł The two images have this size: 1: 1300 x 867 px 2: 1300 do 866 px Robert October 26, 2022 at 9:01 am #2388274 DavidStaff Customer Support Do you have image related plugins or other functions that change image sizes ? October 26, 2022 at 9:30 am #2388344 Robert HI no – I dont use any image plugins… Kr Robert October 26, 2022 at 11:26 am #2388497 YingStaff Customer Support Hi Robert, When I check the br1 site, in some of your products, the secondary image aspect ratio is very different than the primary image. While some of the products have images with same aspect ratio, and they are working well. Here’s a shot clip taken on your br1 site: https://www.screencast.com/t/kpGAupAsSkRV And you can see the image differences: 1. Secondary image: https://www.screencast.com/t/s7JMuevh9zv 2. Primary image:https://www.screencast.com/t/rGElgSyqXG Can you make sure all the images have same aspect ratio? October 26, 2022 at 12:08 pm #2388572 Robert Hi thx for the print screens. But I have no idea why the primary image aspect ratio is 1:1 and the secondary image aspect ratio is very different (408:207) I have never set or changed anywhere the image aspect ratio of the secondary image Kr Robert October 26, 2022 at 12:20 pm #2388603 YingStaff Customer Support I have never set or changed anywhere the image aspect ratio of the secondary image It should comes with the original image you uploaded, if you go to the media library, click on the image, what’s the aspect ratio it shows? But no matter what the aspect ratio is for the original image, you should be able to crop it to a square in the media library. October 26, 2022 at 12:41 pm #2388634 Robert Hi I added now for the first product on the home page a new image, with a green “3” and before I changed the aspect ratio to 1:1 and now if I move over it it shows corect 🙂 Thx Robert October 26, 2022 at 12:44 pm #2388639 YingStaff Customer Support Nice, glad it works now 🙂 Author Posts Viewing 10 posts - 1 through 10 (of 10 total) You must be logged in to reply to this topic. Log In Username: Password: Keep me signed in Log In