[Support request] Problem with plugin WPdesk “InPost Paczkomaty”

[Emil]

Hello, I have a compatibility issue with the shipping plug (the most popular in my country) for GeneratePress at checkout. How to fix and reposition? I mean the display of the pick-up point selection list not in the first column of the table, but in the second.

[Leo]

Hi there,

I believe this would be a WooCommerce problem rather than a GP problem but let’s check.

Do you see the same when using a Twenty series WP theme?

[Emil]

In other theme this plugin display in this method:

I had e-mail from author plugin:

“What the describes is only a matter of the theme that the is using at the moment. Our clients have this field in different places depending on what theme they use and how it is configured.”

[Leo]

Do you have the option to add that field through a hook?

[Emil]

Unfortunately, I do not know. I got the final answer from the plugin author and the problem is in the wordpress theme.

Could I ask for help on how to edit / update the template? In my country (Poland), it is one of the most popular WP shipping plugin.

[David]

Hi there,

GP doesn’t load its own templates for Woocommerce – it leaves that to the Woocommerce plugin.
See this image here:

https://www.screencast.com/t/As7TS4BSm

You can see the above row there ( commented in Green ) is a TH and a TD – which displays the title on the left and the content fields on the right. Which is correct.

Whereas the Paczkomat table element – all of the content is output in the TD. There is no TH element.

It is the Plugin that is generating this HTML – so the developer needs to look at why it does not work correctly when using the stock Woocommerce templates.

[Emil]

Thanks for your reply 🙂 I send this information to author of this plugin.
Best Regards

[David]

Let us know how you get on 🙂

[Emil]

I have reply from WpDesk (author of this plugin):

“on the default Storefront theme, the list of parcel machines is displayed in a different place: https://take.ms/vlm0V According to what the developer wrote, the appearance of the list itself is provided by our plugin, but its location depends on the theme you use. The list injection plugin uses the woocommerce_review_order_after_shipping hook, its exact implementation depends on the theme developer.”

Can you help me with this problem?

[David]

OK so GP doesn’t add templates it uses the default Woocommerce templates which look exactly like the Storefront image the plugin developer provided ie. https://take.ms/vlm0V

So your site is using another plugin or custom template or custom function that is changing the checkout template. And that is where the problem is.

[Author]

Posts