[Support request] Problem with no captcha recaptcha and contact form 7?

[jordi]

Hello Tom
I have a problem with the No captcha Recaptcha in the forms of contact form 7, I have installed the version of Generate press 1.3.34, can this be the cause of the problem?

There is a drawer to place a text and it does not work, previously the form worked well and not now, (attached image)
http://www61.zippyshare.com/v/xaEGqMR1/file.html

Thank you

Jordi

[Leo]

Hi Jordi,

Can you update GP theme and Premium to the most recent version first?
GP theme should be 1.3.41 and GP Premium should be 1.2.92.
Let us know if the problem remains!

[jordi]

Hi leo,

Thanks for the reply, in the child theme I have these files (attached image) should I have the rest of files of the parent theme? I already happened once that when the updates were lost the changes I had made in the child theme
http://www14.zippyshare.com/v/IBZKBD16/file.html

Thanks

[Tom]

Your child theme should only contain custom files – not all of the parent files.

Can you link us to the page you’re having issues with?

[jordi]

Hello Tom,

A pleasure to greet

I have two forms

This works fine
http://clubtheriver.com/contact/

But this does not
http://clubtheriver.com/encuesta/

I’ve been days without finding the problem.

Thank you

Jordi

[Tom]

Hmm, not seeing any obvious errors. Have you asked the developer of the plugin yet?

[jordi]

Hello Tom,

Thanks for the answer, put the question in the forum of contact form 7 but got no answer

I want to update Generate Press, please Tom, with my current child theme I miss the changes made? I’m afraid to update Generate press and lose the changes

All the changes I put in the style css but the last time I do not know why when updating the theme the changes were lost.
http://www14.zippyshare.com/v/IBZKBD16/file.html
Thank you

Jordi

[Tom]

As long as you haven’t touched the core files, you’re safe.

[jordi]

Ok thanks Tom

[Tom]

No problem 🙂

[Gordon]

I have recaptcha on my new church website I just finished rebuilding. It gives me a error message: ERROR for site owner: Invalid domain for site key
I tried to disable it so it does not show up. That did not work either. How do I fix this problem or uninstall it without having to install other programs to uninstall it.
The site is http://www.austoniobaptistchurch.org

[Tom]

That depends on how you’re setting up your captcha. The plugin you’re using should have an option for the site key which you need to generate in your Google account.

[Gordon]

Hi Tom
I put the site key and secret key into the recaptcha install on my site. I copied and pasted them over to make sure they were correct. I deleted it and redid it with a new code and it still is not working. Is there no way of deleting this off so it does not show on my site with out downloading malware program? Or can I use any malware program?

Thanks, Keith

[Tom]

You might have to ask the developer of the recaptcha plugin – might be a known issue with the plugin.

[Author]

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