[Support request] Problem with customizer (error 500)

Home Forums Support [Support request] Problem with customizer (error 500)

Home Forums Support Problem with customizer (error 500)

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #343910
    Andrea

    When i try to activate more than 3 premium functionalities the customizer link tell me error 500. I tried to reinstall the theme and the gp premium plugin but no effect.
    Can u help me?

    #344009
    Leo
    Staff
    Customer Support

    Hi there,

    First thing to try is increasing your PHP memory limit: https://docs.generatepress.com/article/increasing-php-memory-limit/

    If that doesn’t work, check your error_log file for any errors. Your hosting can help you find the file if you can’t find it.

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.