Site logo

Archived topic

Problem with Checkout on Woocommerce/GP

3 replies · Started by JURE on December 12, 2019

Viewing posts 1–4 of 4

Hi, I assume this is not directly connected to GP issue BUT still I am kindly asking if you could help me.
Can't find solution for the problem that after the successful checkout/payment, site got redirected to basket again with the prompt : ''Checkout is not available whilst your basket is empty''
I actually found some possible solutions, but I don't understand it quite, so is there a possibility to send you an e-mail with print-screens for better understanding of my problem.
I'm using GP Premium and Woocommerce 3.8.1

Hi there,

its not really in our scope and something you should raise with Woocommerce or any plugins used for your Payement Gateway or Custom Thank You Page ( if being used ).

Does the issue occur in both languages? as this may identify the issue being translation related.

Hi thanks for answering, yes in both languages. In the meantime, I've checked php error log and it seems it got something to do with Woocommerce / Easy Appointments missmatch while both have their own endpoints. I've asked Nikola from EApp, mabye he will know how to help. Thanks and bye.

Glad you found the possible issue :)

This archived topic is closed to new replies.