[Support request] Problem with Checkout on Woocommerce/GP

[JURE]

Hi, I assume this is not directly connected to GP issue BUT still I am kindly asking if you could help me.
Can’t find solution for the problem that after the successful checkout/payment, site got redirected to basket again with the prompt : ”Checkout is not available whilst your basket is empty”
I actually found some possible solutions, but I don’t understand it quite, so is there a possibility to send you an e-mail with print-screens for better understanding of my problem.
I’m using GP Premium and Woocommerce 3.8.1

[David]

Hi there,

its not really in our scope and something you should raise with Woocommerce or any plugins used for your Payement Gateway or Custom Thank You Page ( if being used ).

Does the issue occur in both languages? as this may identify the issue being translation related.

[JURE]

Hi thanks for answering, yes in both languages. In the meantime, I’ve checked php error log and it seems it got something to do with Woocommerce / Easy Appointments missmatch while both have their own endpoints. I’ve asked Nikola from EApp, mabye he will know how to help. Thanks and bye.

[David]

Glad you found the possible issue 🙂

[Author]

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