[Resolved] Problem with aspect ratio of featured image

Home Forums Support [Resolved] Problem with aspect ratio of featured image

Home Forums Support Problem with aspect ratio of featured image

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • #1144933
    Kilian

    I have a problem with the image ratio. In the media library the image is quadratic (1500×1500), but when I insert it into the article and publish it it gets somehow resized into 350×500? I want the image to stay quadratic.

    Could you please give me some advice?

    #1145079
    Leo
    Staff
    Customer Support

    Hi there,

    Where can I see a featured image?

    I don’t see one in the URL you’ve provided and there is nothing on the Blog page either.

    Let me know πŸ™‚

    #1145099
    Kilian

    The featured image is the one in the article. I set featured image in the hero element to below title and then cusomized with some css to show it next to the text.

    #1145103
    Leo
    Staff
    Customer Support

    Any chance you can disable Autopimize and the caching plugin(s) you are using?
    https://www.screencast.com/t/Uzib9th2j

    Let me know πŸ™‚

    #1145105
    Kilian

    oh sorry, should be disabled now

    #1145108
    Leo
    Staff
    Customer Support

    I’m still seeing both Autopimize and W3 Total cache activated currently.

    #1145109
    Kilian

    hm weird, i deactivated both plugins now

    #1145133
    Leo
    Staff
    Customer Support

    I’m seeing this CSS here which is likely causing the issue you are referring to?
    https://www.screencast.com/t/Rk8h85DsjVg

    #1145135
    Kilian

    Nope thats not it. But in the xreenshot you can see the problem: The image ratios are 350×500, but in the media library the image is 1500×1500. Somehow the picture gets cropped to that 350×500 size but i don’t know where?

    This is the original image: https://images-na.ssl-images-amazon.com/images/I/71UycTruwwL._SL1500_.jpg

    I do not change anything when i upload it into the media library. I have no idea where this class “attachement-350×500 size-350×500” comes from?

    #1145141
    Leo
    Staff
    Customer Support

    Hmm from the code it’s showing that this is the original image of that featured image:
    https://isitketofriendly.org/wp-content/uploads/2020/01/ChocZero-1-350×500.jpg

    Is that not in your media library?

    #1145143
    Kilian

    in the media library it shows dimensions as “Dimensions: 1500 by 1500 pixels”. And that is exactly the image i set as featured image, i do not crop or change anything about the image. Could there be a function somewhere that changes the image?

    #1145144
    Kilian

    Ah i found it.

    i changed the width and height in Customize -> Layout -> Blog -> Fetaured images -> Posts
    Thank you for the help!

    #1145147
    Leo
    Staff
    Customer Support

    No problem πŸ™‚

Viewing 13 posts - 1 through 13 (of 13 total)
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