[Resolved] Problem trying install GP Premium, developement server

Home Forums Support [Resolved] Problem trying install GP Premium, developement server

Home Forums Support Problem trying install GP Premium, developement server

Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • #2593696
    Beatriz

    Hi,
    I have a problem when i try to install GP Premium.
    The site I want to create is on a development server, so it does not have the https security protocol ….
    Is there another way to install GP premium ?
    here in the image is shown the type of error that is generated. thanks

    Error :

    License Key
    403 Forbidden. Your server is not able to communicate with generatepress.com in order to activate your license key.

    #2594359
    David
    Staff
    Customer Support
    #2594515
    Beatriz

    Thank you David,

    Il try the API method
    but I have the message :

    Scrape key check failed. Please try again.

    πŸ™

    #2594645
    David
    Staff
    Customer Support

    Do you have any caches enabled on the site ? If so can you disable them

    #2595084
    Beatriz

    apparently I have many restrictions on my server … and I have no access to Cpanel.
    and when I install a plugin to clear the cache, this message appears :

    Permlink Structure Error
    A custom url or permalink structure is required for this plugin to work correctly. Go to the PErmalinks options Page to ….

    #2595126
    Ying
    Staff
    Customer Support

    Permlink Structure Error
    A custom url or permalink structure is required for this plugin to work correctly. Go to the PErmalinks options Page to ….

    Have you tried following Go to the PErmalinks options Page to ….?

    #2596032
    Beatriz

    Hi Ying
    Exactly, no, it doesn’t allow me to change the permalink structure.
    I had already noticed that, but as I’m going to start a new site, I thought to change the url structure at the end, when I’m already online, due to server restrictions, but I didn’t think that it would generate problems to install plugins.

    #2596046
    Beatriz

    I tried to explain the problem to the hosting technician and this was his answer
    —–
    To activate https the domain name must be transferred to the new server. I’ll see if there is another solution (use www2.domaine.org temporarily, although often wordpress does not allow to change easily from www2 to www once the new site is finished).
    —–

    #2596302
    David
    Staff
    Customer Support

    The difference between HTTP and HTTPS i don’t think is the issue.

    It sounds more related to the permalink stucture.

    This:

    Permlink Structure Error
    A custom url or permalink structure is required for this plugin to work correctly. Go to the PErmalinks options Page to ….

    Does this happen with every plugin you try to install ?

    #2596704
    Beatriz

    hi David,

    I managed to install the Polylang plugin, I think it is working fine.

    The answer from my hosting is that it will try to add the curl module,

    thank you

    #2597707
    David
    Staff
    Customer Support

    Ah yes the cURL module is pretty important πŸ™‚

    Glad to hear you got it working.

    #2599981
    Beatriz

    Hi
    The technician has said that he installed the php cUrl on the server.
    Now it is possible to change the urls, and apparently GP is installed but
    when I want to add the license for the updates, I still get the same error :

    License Key
    403 Forbidden. Your server is not able to communicate with generatepress.com in order to activate your license key.

    Il try the API method Again
    but I have the same message :

    Scrape key check failed. Please try again.

    Help

    #2600185
    Leo
    Staff
    Customer Support
    #2609469
    Beatriz

    Thanks to all, it is already solved, the problem was that my Hosting did not have the hyperlinks with the good permissions. it was missing the mod_rewrite. It is working now.

    _;)

    #2610099
    Leo
    Staff
    Customer Support

    No problem πŸ™‚

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