Archived topic
Problem product and archive page
7 replies · Started by Nicolas on May 6, 2021
Hello to the whole GP team,
I have a problem with the product pages and product archives on smartphone.
Do you have any idea where the problem may be coming from? Is this related to the update of generatepress pro?
Here are examples of a link that does not work.
https://www.symbiose-kefir.fr/boutique/
https://www.symbiose-kefir.fr/produit/grains-de-kefir-de-fruits/
https://www.symbiose-kefir.fr/produit/kefir-de-fruits-original/
Best regards,
Nicolas
Hi there,
can you explain the issue you're seeing ?
Hello David,
Here are the problems that I easily detect.
the problems are only on mobile.
For the product pages, the Ecommerce part (the part to the right of the product photo on Desktop) is not displayed, that is to say:
Product Name
Amount
Etc
Instead I have a lot of emptiness.
For archive pages, the products are displayed in 3 columns while the system is configured for 1 column.
Besides, important point, when I simulate a mobile vision in developper tools it works. Weird
I am not seeing any cached files on your site - but i can see that WP Rocket is enabled and some of its defer and optimized CSS scripts are still present. Can you disable WP Rocket so i can take a closer look?
Hello David,
It works by uninstalling wprocket. Any idea to still be able to use WProcket?
Try re-installing WP Rocket.
If the issue returns then you will need to go through disabling each of its settings to see which is causing the conflict.
Problem solved !
thank's David
Glad to hear that!
