[Resolved] Problem Page Product with Mobile Google Chrome and Safari, no FireFox

Home Forums Support [Resolved] Problem Page Product with Mobile Google Chrome and Safari, no FireFox

Home Forums Support Problem Page Product with Mobile Google Chrome and Safari, no FireFox

  • This topic has 13 replies, 4 voices, and was last updated 4 years ago by Tom.
Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • #1199935
    Olivier

    Hi
    For all products page i have the same problem, and i don’t find a solution…
    I have the product on “two columns” only with the mobile Google Chrome and mobile Safari.
    The configuration is OK and all WP + plugins are update.

    Can you help me ?

    Thank you

    https://ibb.co/r4K66J2
    https://ibb.co/Sy55Wbm
    https://ibb.co/jVLCYgH

    #1200058
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    It looks like the mobile stylesheet for WooCommerce is missing. Can you try disabling WP Rocket to see if it’s causing the issue?

    #1200453
    Olivier

    Hi Tom
    Perfect ! It’s WP Rocket.
    I search the just configuration for this web site !
    Thank you πŸ™‚
    Have a nice day

    #1200474
    Olivier

    I must desactive this option for mobile to see perfect, only for Chrome/Safari Mobile !!?? : https://ibb.co/7t02CL7
    It’s strange…

    #1200482
    CCL Live

    you can add this in the css:


    @media
    (max-width: 767px) {
    .generate-columns {
    padding-left: 0 !important;
    }
    }

    and activate wp-rocket for mobile, it worked for me !

    #1200513
    Olivier

    Thank CCL Live, but this solution don’t work for me πŸ™

    Tom, i must contact WP Rocket Support or have you a solution with CSS ?

    Thank you

    #1200690
    David
    Staff
    Customer Support

    Hi there,

    it would be best to raise the issue with WP Rocket as its there plugin that is causing the issue.

    You can of course try forcing the columns with some CSS like so:

    @media(max-width: 768px) {
        .woocommerce .wc-columns-container.wc-columns-3 .products {
            -ms-grid-columns: (1fr)[2] !important;
            grid-template-columns: repeat(2,1fr) !important;;
        }
    }
    #1200776
    Olivier

    Thank you David OK, i contact the support WP Rocket.
    But this CSS don’t change the style, i have the same problem.

    #1200785
    David
    Staff
    Customer Support

    Where did you add the CSS?
    Could re-add it and clear your cache. Let me know.

    #1200834
    Olivier

    Is on CHILD and Apparence directly for test to : https://ibb.co/0ZvNx8C
    I have clear all cache.

    #1201104
    Tom
    Lead Developer
    Lead Developer

    You may need to use a child theme style.css or our “Simple CSS” plugin to add it. Looks like the Customizer needs to be updated to allow some CSS Grid attributes.

    #1201296
    Olivier

    Yes Tom I have just test in Apparence.
    it’s in my Child Theme πŸ™‚
    But nothing change

    #1236673
    Olivier

    Hi
    This is an option of WP Rocket the trouble : “Optimiser le chargement du CSS”
    I must desactive this and it’s work πŸ™‚

    Thank you for your help.

    Have a nice day

    #1237552
    Tom
    Lead Developer
    Lead Developer

    Glad you got it sorted πŸ™‚

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