[Resolved] problem in assigning add title names for post and pages

Home Forums Support [Resolved] problem in assigning add title names for post and pages

Home Forums Support problem in assigning add title names for post and pages

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • #1619684
    rajat

    there is problem in adding names for title for post and pages as i am hovering over to the add title. and as i am changing to other theme things are working fine.

    #1619835
    rajat

    i have not received any replies from the support staff!!!!

    #1619872
    rajat

    As I am creating new post and pages I am not been able to add title for both page and post. As i am switching to other themes thing are working fine. Reply ASAP

    #1619892
    David
    Staff
    Customer Support

    Hi there,

    we aim to reply to every support topic within 24hrs, our average response time is below 5hrs. If you can afford us a little patience when waiting for a response.

    Just to be clear, in the Post Editor – is the Content Title field missing or just un-editable ?

    Either way this is a core function not a theme level function.
    First to check – are you using a Child Theme ? If so try disabling that.
    If not – please check for plugin conflicts by temporarily disabling all other plugins apart from GP Premium.

    #1619918
    rajat

    Thanks fro replying.
    1 Post Editor content Title is un-editable
    2 I am not using Child theme
    3 I have done disabling plugins other than GP Premium
    As i talked to the wordpress customer staff they told me to talk to theme support staff
    I am not sure about this- core function not a theme level function

    #1620111
    David
    Staff
    Customer Support

    Would you be able to provide us with Temporary Admin Access so we can take a look at the backend ?
    You can provide URL/user/password in the private info field.

    #1620170
    rajat

    yes sure

    #1620172
    rajat

    Yess I have provided username / password

    #1620199
    David
    Staff
    Customer Support

    Whats the URL to the site ?

    #1620203
    rajat

    url

    #1620265
    David
    Staff
    Customer Support

    Try now 🙂

    The problem was in Customizer > Typography –> Headings you had the H1 Line-height set to 0. I changed it to 1em. The editor reflects the front end styles, and you must have some line-height or all your H1 titles will collapse on top of each other.

    #1620270
    rajat

    thanks sir for the help. But could you tell me where was the problem that was affecting the issue.

    #1620278
    rajat

    once again thanks sir

    #1620359
    David
    Staff
    Customer Support

    Go to Customizer > Typography Headings.
    The H1 heading has several options.
    The Line Height setting i changed to 1 which fixed the issue. Before it was set to 0 this made the line height too small making it difficult to click the editor field.

    Glad to be of help.

Viewing 14 posts - 1 through 14 (of 14 total)
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