- This topic has 13 replies, 2 voices, and was last updated 1 year, 7 months ago by
David.
-
AuthorPosts
-
January 15, 2021 at 2:51 am #1619684
rajat
there is problem in adding names for title for post and pages as i am hovering over to the add title. and as i am changing to other theme things are working fine.
January 15, 2021 at 5:28 am #1619835rajat
i have not received any replies from the support staff!!!!
January 15, 2021 at 6:08 am #1619872rajat
As I am creating new post and pages I am not been able to add title for both page and post. As i am switching to other themes thing are working fine. Reply ASAP
January 15, 2021 at 6:23 am #1619892David
StaffCustomer SupportHi there,
we aim to reply to every support topic within 24hrs, our average response time is below 5hrs. If you can afford us a little patience when waiting for a response.
Just to be clear, in the Post Editor – is the Content Title field missing or just un-editable ?
Either way this is a core function not a theme level function.
First to check – are you using a Child Theme ? If so try disabling that.
If not – please check for plugin conflicts by temporarily disabling all other plugins apart from GP Premium.Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/January 15, 2021 at 6:42 am #1619918rajat
Thanks fro replying.
1 Post Editor content Title is un-editable
2 I am not using Child theme
3 I have done disabling plugins other than GP Premium
As i talked to the wordpress customer staff they told me to talk to theme support staff
I am not sure about this- core function not a theme level functionJanuary 15, 2021 at 7:04 am #1620111David
StaffCustomer SupportWould you be able to provide us with Temporary Admin Access so we can take a look at the backend ?
You can provide URL/user/password in the private info field.Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/January 15, 2021 at 7:45 am #1620170rajat
yes sure
January 15, 2021 at 7:48 am #1620172rajat
Yess I have provided username / password
January 15, 2021 at 8:01 am #1620199David
StaffCustomer SupportWhats the URL to the site ?
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/January 15, 2021 at 8:03 am #1620203rajat
url
January 15, 2021 at 8:43 am #1620265David
StaffCustomer SupportTry now 🙂
The problem was in Customizer > Typography –> Headings you had the H1 Line-height set to
0
. I changed it to1em
. The editor reflects the front end styles, and you must have some line-height or all your H1 titles will collapse on top of each other.Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/January 15, 2021 at 8:46 am #1620270rajat
thanks sir for the help. But could you tell me where was the problem that was affecting the issue.
January 15, 2021 at 8:50 am #1620278rajat
once again thanks sir
January 15, 2021 at 9:34 am #1620359David
StaffCustomer SupportGo to Customizer > Typography Headings.
The H1 heading has several options.
The Line Height setting i changed to1
which fixed the issue. Before it was set to0
this made the line height too small making it difficult to click the editor field.Glad to be of help.
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/ -
AuthorPosts
- You must be logged in to reply to this topic.