Problem importing template

Hi there,

thats odd - that template is an Elementor site titled: Finance - can you confirm that the Trade site was selected for Import ?

Designed for service based businesses and tradesman, Trade has all the elements for any small business looking to increase leads and promote their services. Requires Beaver Builder Pro 2.2
This is from the description of the template. I bought Beaver Builder pro, but still have problems

I tried several times, every time same result

How odd - let me look into the issue and we'll report ASAP.

Thank you

Quick question:

Did you import the Finance site before trying to Import Trade?

If you did - can you try clearing any Cache Plugins - and also check with your Hosting about clearing Page Caches.

Let me know

I tied on a fresh installation, before ever trying Finance. The hero image, the header and the footer are imported without any problems, but the content in between is not

Strange, not sure how that would happen.

Is it ok if we login with temporary admin login details and re-do the import process (after removing the current imported site)?

Let me know :)

Sure, just tell me on which email to send the credentials.

Hi Bojan,

Sure, just tell me on which email to send the credentials.

You can provide the credentials on the private information text field - https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information

Or send it through our contact page - https://generatepress.com/contact/

hello,
I'm sending you temporary admin account

Thanks,

Did you manage to log in?

Hello,
did you get the access to the website and log in? I still see the same issue as before.

Hi there,

i passed this over Tom - who will take a look ASAP