Home › Forums › Support › Problem active This topic has 6 replies, 2 voices, and was last updated 6 years, 8 months ago by Leo. Viewing 7 posts - 1 through 7 (of 7 total) Author Posts August 2, 2017 at 5:58 pm #358840 Jesus I try active and all is correct but when I go to customize the add-ons are missing. Yesterday in one instalation all correct. In the same instalation today the add-ons in customize arent. I try other instalation in other server tonight and I have the same problem. August 2, 2017 at 6:20 pm #358850 LeoStaff Customer Support Hi there, Something had to change for it to work one day and not the other. Are you seeing any specific errors? Can you show a screenshot of what you are seeing? August 2, 2017 at 7:19 pm #358865 Jesus In this first screenshot I have acitve the Generatepress theme and Add-ons active but in customize I dont see the options. https://screenshot.net/es/1ogjptp In this second screeshot I have active other theme and I can see the options of GP premium. https://screenshot.net/es/dqzj2u6 Why I cant see the add-ons options with Generatepress and with other theme yes. This is a new instalation. August 2, 2017 at 7:20 pm #358866 Jesus Any issue with my account and validation key? August 2, 2017 at 7:26 pm #358867 LeoStaff Customer Support Looks like all the add-ons are activated in the first screenshot – They are just separated in each panel. Not sure what’s going on in the second screenshot? You can’t use GP premium with another theme. Let me know if you need help locating any features in the customizer. August 2, 2017 at 7:30 pm #358868 Jesus Menu Plus, secondary menu..etc is missing August 2, 2017 at 7:35 pm #358873 LeoStaff Customer Support These articles will take you there: Menu Plus: https://docs.generatepress.com/article/mobile-header/ https://docs.generatepress.com/article/sticky-navigation/ https://docs.generatepress.com/article/navigation-logo/ https://docs.generatepress.com/article/activating-slide-out-navigation/ Secondary Nav: https://docs.generatepress.com/article/secondary-nav-overview/ Try searching for options here: https://docs.generatepress.com/ They should all show you how find the option in the customizer. Author Posts Viewing 7 posts - 1 through 7 (of 7 total) You must be logged in to reply to this topic. Log In Username: Password: Keep me signed in Log In