Archived topic
Pro Active but the features are not present in backend.
11 replies · Started by Chris on May 11, 2017
I have the pro version active, but the options are not showing up in the customizer.
http://i.imgur.com/3HH2rrA.jpg
http://i.imgur.com/EyonrDv.jpg
http://i.imgur.com/OI3RjzW.jpg
Yes. I've emptied my cache and tried several browsers.
Please advise.
Thanks!
CDS
Some help one this. Im having the same exact issue as the original poster
All of the options are inside those panels.
Most of them are in "Layout".
Others are in "Colors", "Typography" and "Background Images".
Take a look at the doc articles on each add-on to see where each setting is: https://docs.generatepress.com/collection/add-ons/
I'll take a look. Thanks for getting back to me. I'm over here because X theme support no longer works at all.
Thanks!
CDS
No problem! Let me know if you need more info :)
For ne they not there. in any of them. deactivated all pluging besides GP premium. change themes nothing works

Are the add-ons active as Chris showed in his first post?: https://imgur.com/3HH2rrA
Yep, I have deactivated all of them reactivated uninstalled the plug in reinstalled it.
This is what I see in my header section.
Alright i figured out the problem. I had to clear my sever cache
Glad you got it working :)