Home › Forums › Support › Pro Active but the features are not present in backend. This topic has 11 replies, 3 voices, and was last updated 6 years, 7 months ago by Tom. Viewing 12 posts - 1 through 12 (of 12 total) Author Posts May 11, 2017 at 3:54 pm #316921 Chris I have the pro version active, but the options are not showing up in the customizer. View post on imgur.com View post on imgur.com View post on imgur.com Yes. I’ve emptied my cache and tried several browsers. Please advise. Thanks! CDS May 11, 2017 at 4:22 pm #316929 amanda Some help one this. Im having the same exact issue as the original poster May 11, 2017 at 5:20 pm #316939 TomLead Developer Lead Developer All of the options are inside those panels. Most of them are in “Layout”. Others are in “Colors”, “Typography” and “Background Images”. Take a look at the doc articles on each add-on to see where each setting is: https://docs.generatepress.com/collection/add-ons/ May 11, 2017 at 5:21 pm #316941 Chris I’ll take a look. Thanks for getting back to me. I’m over here because X theme support no longer works at all. Thanks! CDS May 11, 2017 at 5:22 pm #316942 TomLead Developer Lead Developer No problem! Let me know if you need more info π May 11, 2017 at 5:59 pm #316951 amanda For ne they not there. in any of them. deactivated all pluging besides GP premium. change themes nothing works May 11, 2017 at 6:01 pm #316952 amanda May 11, 2017 at 6:21 pm #316962 TomLead Developer Lead Developer Are the add-ons active as Chris showed in his first post?: https://imgur.com/3HH2rrA May 11, 2017 at 6:34 pm #316963 amanda Yep, I have deactivated all of them reactivated uninstalled the plug in reinstalled it. May 11, 2017 at 7:13 pm #316976 Chris This is what I see in my header section. View post on imgur.com May 11, 2017 at 7:40 pm #316986 amanda Alright i figured out the problem. I had to clear my sever cache May 11, 2017 at 10:45 pm #317039 TomLead Developer Lead Developer Glad you got it working π Author Posts Viewing 12 posts - 1 through 12 (of 12 total) You must be logged in to reply to this topic. Log In Username: Password: Keep me signed in Log In