[Resolved] Primary navigation layout unresponsive

Home Forums Support [Resolved] Primary navigation layout unresponsive

Home Forums Support Primary navigation layout unresponsive

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #2353868
    Philippe

    Hi,

    The menu items’ width and height cannot be modified. No change appears on the preview screen or on the website, even after emptying the cache.

    Thanks for your help,

    Philippe

    #2354372
    Ying
    Staff
    Customer Support

    Hi Philippe,

    Can you link me to your site? There can be various reasons for this behavior.

    #2354484
    Philippe

    That’s onehomeplanet.com

    I can give you a temporary login if you need one.

    #2354489
    Leo
    Staff
    Customer Support

    Sure! Can you provide the dashboard access with all plugins disabled except GP Premium?

    We haven’t received any reports on this so it will take some debugging.

    #2354991
    Philippe

    I found the culprit: the AsyncJavascript plugin. If I set it from Async to Defer, I can use the Customize layout again.

    However, this dramatically impacts the server response time. I am consequently wondering if I will not set the plugin to Defer only when I have to modify the website’s layout. What do you think?

    #2355815
    Fernando
    Customer Support

    Hi Philippe,

    It might be best to first ask the support of the Optimization plugin your using with regards to this issue.

    Let us know how it goes.

    #2356149
    Philippe

    Hi Fernando,

    As long as I know how to activate the website layout in Customize, I am fine.

    One other probable cause for the increase in server response time once I had set AsyncJavascript plugin to Defer is that I had no Page Rule in Cloudflare to “cache everything.”

    The website now works properly.

    Thanks for your kind support.

    #2356997
    Fernando
    Customer Support

    I see. Glad it’s working as expected now. You’re welcome Philippe!

Viewing 8 posts - 1 through 8 (of 8 total)
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