- This topic has 6 replies, 2 voices, and was last updated 6 years, 2 months ago by Tom.
September 21, 2016 at 9:53 pm #228501Wendy Peck
Hi — I have tried everything I can think of to fix this. I have it set the menu to hover in the customizer, but only a click works to activate the dropdown menu items. It works properly in the customizer preview, but not on any page in the actual site.
This is a woocommerce site (but woo was turned off and it still didn’t work)
I have turned off all plugins. Same result.
I have many other sites with GP and the GP addons, and even some with Woo, and have never run into this.
Any ideas? I’ve made some changes in the functions file, as well as a few edits in the single-product template. Nothing related to the nav, however. Does that ring a bell for anyone?
WendySeptember 21, 2016 at 10:42 pm #228517TomLead DeveloperLead Developer
Hmm, what changes have you made to the functions.php file? Hopefully not to the core theme file?
Any chance you can link me to your site?September 21, 2016 at 10:58 pm #228522Wendy Peck
I just added a couple of woo-related things (like a custom product tab) to functions.php, but in a child theme file. I did remove that file just to test to see if maybe something in there was causing the menu problem. It’s the only site I have done on a Windows server. Could that make a difference? Nothing makes sense when you consider that it is working on the customizer preview, but not on the site. That’s the biggest head-scratcher for me, and frustrating, since every bit of my knowledge of how the admin panel works would leave room in a thimble.
I could send you the url, but my client is paranoid about privacy before the site is launched. Is there a way to send it privately to you?
WendySeptember 21, 2016 at 11:01 pm #228524TomLead DeveloperLead DeveloperSeptember 21, 2016 at 11:09 pm #228528Wendy Peck
I sent the url through the account section of your contact page. No caching plugins even installed yet. Besides, I shut them all down and it didn’t change a thing. I just checked in Firefox (duh!) and it is working fine there. I’ll have to shut Chrome down and see if it is a natural cache hangup.September 21, 2016 at 11:14 pm #228529Wendy Peck
Well, you actually cut through the issue by questioning the cache. I restarted Chrome and it is fine. I should quit when I am working this late and something makes no sense.
Anyway, it’s fixed. Thanks for your attention. I would have had to leave the computer with it still a problem.
Never miss a change to say how much I love this theme. 🙂
WendySeptember 22, 2016 at 9:42 am #228662
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