[Resolved] Preview Changes button issues

[Patricia]

First of all, I have to say that I am loving this theme!!

There is one little issue I’ve been dealing with that I have yet to be able to figure out. When I make changes to a page and want to preview before updating, I have to click the Preview Changes button two times. I click the button once, then need to wait for the “preview” page to completely refresh (although it does not yet reflect any changes, so it is not actually a preview), then upon a second click it refreshes again to display the preview of my changes.

It’s not a huge deal, but as we all know, those extra 20-second chunks of wait-time can sure add up! 😉

Has anybody else experienced this? Do you have a recommendation for a fix?

Thanks!!

[Tom]

Hi there,

Is this happening when editing pages or in the Customizer?

Can you try #1 on this page and let me know if it still happens?: https://generatepress.com/knowledgebase/debugging/

[Patricia]

Hi!

I tried deactivating the handful of non-GP plugins (on my local server, I did not try this on the live site – but I can try that too if you think it might act differently online), and still experienced the same thing:

1. Make change on a page
2. Click “preview page”
3. The “preview page” page refreshes without the changes
4. Click “preview page” a 2nd time
5. The “preview page” page refreshes and shows the changes

It happens when I’m editing the pages themselves (not in the customizer).

Thanks!!

[Tom]

And what about when you disable your GP plugins?

Thanks! 🙂

[Patricia]

I tried disabling the Lightweight Grid Columns and Lightweight Social Icons, but to no avail.

I didn’t disable the “GP Premium” plugin, since that’s a huge part of my website, haha. Do you think I should try that, though?

Thanks again, for trying to help me get to the bottom of this!

[Tom]

If it’s on your localhost then disabling GP Premium temporarily shouldn’t matter, right?

If so, try just deactivating Sections – if any add-on will cause issues with this it’s that one.

Let me know 🙂

[Patricia]

Yes, you’re right – I’m on the safety of the local server. 🙂

I disabled “sections,” and lo-and-behold, the preview button worked great. Unfortunately, though, I’ve build my whole site in sections, LOL.

Do you have any advice?

[Tom]

I’ve been rebuilding Sections from scratch recently – it’s getting pretty close to testing.

The rebuild should have this fixed as well as some other issues.

If you’d like to email me at support@generatepress.com, I can send you the rebuild once it’s ready for testing.

Let me know 🙂

[Patricia]

Thank you! I just sent an email. I really appreciate all your support and the great product!!

– Patricia

[Tom]

Thanks! I’ll send you the beta when it’s ready 🙂

[Author]

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