[Support request] premium site library

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • #1310423
    Ophelia

    Hello
    I activated the license and cannot see the premium site library. I reached out to you last week. You told me to contact my hosting and make sure their server is able to talk to generatepress.com and gpsites.co. My server “help group” indicated my website is on the Beta server with the latest PHP version 7.3.9. the server does not have a block on our Beta servers, so there is not an issue with the connection. All that said, I still cannot see the site library. How do I get past this. I am technically challenged and I’m wasting a lot of time.

    Thanks
    Phil

    #1310861
    David
    Staff
    Customer Support

    Hi there,

    when you say you cannot see the Site Library – have you enabled the Site Library module in Dashboard > Appearance > GeneratePress ?

    #1313345
    Ophelia

    Yes. If you are asking did I active GeneratePress. I don’t know how to enable or activate it for premium.

    #1313788
    David
    Staff
    Customer Support

    Go to the WordPress Dashboard, select Appearance > GeneratePress. There you will see a list of Modules including the Site Library – you need to select Activate beside that.

    It may be worth you watching Tom’s video here:

    https://docs.generatepress.com/article/using-the-site-library/

    #1313935
    Ophelia

    Hi David, Thank you. I actually did activate and I ended up with the free site library. I’m at my wits end. I even deleted and reinstalled GP, still no premium site library.

    #1313965
    David
    Staff
    Customer Support

    There is no free site library.

    There is only one Site Library which comes with GeneratePress Premium.
    And these are all the sites it provides:

    https://generatepress.com/site-library/

    #1318284
    Ophelia

    I misunderstood GeneratePress. I think I finally get some of it. The site library houses various website layout options. I am in search of images for my site.

    Is it possible to change the images on a GP theme?

    Thanks

    #1318508
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    You can definitely change the images to whatever you like 🙂

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