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Hi,
I have two posts published and one of them works fine, but the 2nd post looks all wonky with wide headers.
Can you please let me know? It was working fine this morning.
Customer Support
Hi there,
Can you specify the element I should be looking at in the link provided?
Everything looks quite normal to me.
Let me know 🙂
Hi,
Please see link below. It’s happening in both Chrome and Firefox.
https://www.dropbox.com/s/ttbrhv113pktb9u/Screen%20Shot%202020-03-31%20at%203.58.21%20PM.png?dl=0
Still not quite sure if I understand. Nothing changed in GP this morning so I’d assume it’s some changes that you’ve made.
Any chance you can disable all plugins except GP Premium to eliminate conflicts from other plugins first?
I’m seeing this which is not a default element:
https://www.screencast.com/t/C536xG7aMight be worth activating the parent theme to test as well if you are using a child theme.
Let me know 🙂
I activated the parent theme and still getting the same issue.
Have you tried disabling all plugins except GP Premium?
Something weird is going on with your site and it’s definitely not triggered by the theme.
I did and it’s the same thing.
I do recognize the header and the image effect. It’s from the Merch theme that I had previously. Was some of the code from the Merch wasn’t removed properly?
It could be for sure. But I wonder why it would all of the sudden happen.
Try checking in Layout elements.
I checked the Elements and I didn’t see anything that would apply directly to a blog page.
Another weird thing is that even though I’m logged in, I don’t see the dashboard menu at the very top.
https://www.dropbox.com/s/4yfvjt96nt07jk1/Screen%20Shot%202020-03-31%20at%209.29.59%20PM.png?dl=0
I turned off all the plugins including GP premium and switched out the themes, then switched it back and it seems to be working again.
Not sure what happened or if it’s going to come back again, but for now it’s resolved.
Sounds like a caching issue to me.
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