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[Resolved] Post Issue

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Viewing 14 posts - 1 through 14 (of 14 total)
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  • #1850813
    Ella

    Hi,

    I’m having trouble with my blog posts and images. I’ve just published a new post – setting the cover image, all is fine. It now also shows on the top bar of my website: http://www.forgettingfairytales.com and doesn’t show in the homepage “dating” section, but it does show on the category dating when you click on there.

    The biggest issue I have however, is although it shows the correct cover image on the main pages, when you click on it, it shows a completely different image – the cover image of the post published prior to that: https://www.forgettingfairytales.com/second-date-ideas/

    I also scrolled down and the “Previous” post promoted also shows the wrong cover image – again, it shows up as the previous published posts cover image (although when you then click on it, it is fine.)

    I’ve purged the cache via breeze on settings, but that’s not done anything.

    Can you please tell me why this is happening and what I should do?

    Thanks,
    Ella

    #1851155
    David
    Staff
    Customer Support

    Hi there,

    can you temporarily disable any cache / otpimization plugins so i can take a closer look?

    #1851174
    Ella

    I’m not sure which ones I have in place? Is it just breeze?

    #1851214
    Leo
    Staff
    Customer Support

    I also see wpo-minify in the source code.

    If you aren’t sure, just turn off all plugins except GP Premium and WP Show Posts for now 🙂

    #1851220
    Ella

    Is this the only way to check it? I’m just a bit nervous about deactivating plugins (especially over the weekend when I can’t ask my developer to help if needed) as I won’t know whether the settings will automatically go back to what they were after. I can send my site login details if it’s easier to explore on the backend? Let me know. Thanks!

    #1851518
    David
    Staff
    Customer Support

    The WP Optimize plugin looks to be the most likely culprit as its combining all the necessary CSS files into on big file, but its not considering that CSS Background Images are dynamic.

    Plugins store there settings in your database, so disabling then re-enabling a plugin will automatically return the settings it was using before.

    But if its a worry then try just disabling the Process CSS Files option in WP optimize – see here:

    https://getwpo.com/faqs/how-do-i-exclude-all-css-files-from-being-minified-and-merged/

    Then clear the breeze and browser caches to see if that displays the correct image. If it doesn’t then leave the Process CSS file disabled and let us know.

    #1851567
    Ella

    Amazing, thank you. I’ve disabled the WP Optimise plugin and it fixed the image issue. I also purged the cache via Breeze.

    I still have the issue where the latest posts don’t update on the homepage under the right section however. So for example, the latest post shows here: https://www.forgettingfairytales.com/category/dating/ but not here under the “Dating” title: https://www.forgettingfairytales.com/

    The strange thing though, when I had a relationship post, that updated on homepage as well as the section page straight away. I checked the WP Show Posts set up and I didn’t see anything wrong in there. What do you think? 🙂

    #1851596
    David
    Staff
    Customer Support

    Can you share screenshots of the WPSP list settings for the Dating list ?

    #1851602
    Ella

    I don’t know how to share screenshots as a link, sorry to be a pain. I’m on a Mac and have tried to follow instructions for this a couple of times but it doesn’t ever seem to work!

    #1851958
    Ying
    Staff
    Customer Support

    Hi Ella,

    I can see that the article is shown on the Dating category archive page.
    https://www.screencast.com/t/gThH8pM0IRIh

    If it’s not what you see, can you try to clear the browser cache as well?

    And you can use this method to upload screenshots:
    https://docs.generatepress.com/article/using-the-premium-support-forum/#uploading-screenshots

    Let me know if you need further assistance 🙂

    #1852452
    Ella

    Thanks for the link. It shows in the Dating Category, but doesn’t update on the homepage dating section: https://postimg.cc/G92w8GL3

    All cache has been cleared, including on the browser so I don’t think it’s down to that.

    These are my settings for how that section has been set up on WP Show Posts incase there’s anything wrong there:
    https://postimg.cc/VdgCGyyW
    https://postimg.cc/pprF6G2N

    Let me know if you need to see any of the other tabs for settings if you think it’s something to do with that.

    Thanks!

    #1852605
    David
    Staff
    Customer Support

    In the More Settings tab – the Offset field has a value ( of 4 ) – remove that as Offset will skip over the latest X number of posts.

    #1853149
    Ella

    Amazing, this has fixed it, thanks so much!

    #1853782
    David
    Staff
    Customer Support

    You’re welcome!

Viewing 14 posts - 1 through 14 (of 14 total)
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