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Post Archive Thumbnail Proportions

8 replies · Started by Andy on May 25, 2020

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HI,
I've just posted an article on my site and for some reason the thumbnail dimensions on the archive are portrait instead of landscape like the rest of the posts. I can't determine whether its the Shortpixel CDN causing this or something theme related?

Any help appreciated.

Hi there,

Any chance you can disable all plugins except GP Premium to eliminate conflicts from other plugins first?

Let me know :)

Hi,
Just tried this using the Health Check & Troubleshooting plugin. In Troubleshooting mode every plugin is disabled, I then activate GP Premium and the issue is still there.

I'm definitely seeing some code interferring.

Can you disable all plugins and let me have a look?

Thanks!

Hi,

Can't really do that on the live site so I've cloned it to a temporary URL and disabled all plugins except GP Premium, I've edited the original post with the new URL.

Ah that makes sense now, I remember seeing something about that update but hadn't realised how it might affect my site. I've entered a new image size in my functions file but unfortunately I'm having trouble regenerating the thumbnail for that problem post. Using the Regenerate Thumbnails plugin mentioned in the your link I go to my media library and locate the images I'm using in the featured image, click Regenerate Thumbnail but I get the error the:

ERROR: The fullsize image file cannot be found in your uploads directory at 2020/05/filename.jpg. Without it, new thumbnail images can't be generated.

The original image is definitely there as it's showing in the post as the featured image. I'll try re-adding the image to the library and see if that works.

It seems my cloned site had some write permission issues, tried it on the live site and it worked perfectly.

Thanks Tom!

No problem! :)

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