- This topic has 8 replies, 3 voices, and was last updated 4 months ago by Tom.
May 25, 2020 at 7:16 am #1300489Andy
I’ve just posted an article on my site and for some reason the thumbnail dimensions on the archive are portrait instead of landscape like the rest of the posts. I can’t determine whether its the Shortpixel CDN causing this or something theme related?
Any help appreciated.May 25, 2020 at 8:55 am #1300780LeoStaffCustomer SupportMay 25, 2020 at 9:12 am #1300796Andy
Just tried this using the Health Check & Troubleshooting plugin. In Troubleshooting mode every plugin is disabled, I then activate GP Premium and the issue is still there.May 25, 2020 at 10:27 am #1300901LeoStaffCustomer SupportMay 25, 2020 at 11:08 am #1300969Andy
Can’t really do that on the live site so I’ve cloned it to a temporary URL and disabled all plugins except GP Premium, I’ve edited the original post with the new URL.May 25, 2020 at 3:59 pm #1301261TomLead DeveloperLead Developer
As of GPP 1.10.0, we no longer actually resize images. Check the post here: https://generatepress.com/gp-premium-1-10-0/
The solution is to build your own image size (https://docs.generatepress.com/article/adding-image-sizes/) and set it in the Customizer (https://docs.generatepress.com/article/adjusting-the-featured-images/).May 25, 2020 at 4:19 pm #1301282Andy
Ah that makes sense now, I remember seeing something about that update but hadn’t realised how it might affect my site. I’ve entered a new image size in my functions file but unfortunately I’m having trouble regenerating the thumbnail for that problem post. Using the Regenerate Thumbnails plugin mentioned in the your link I go to my media library and locate the images I’m using in the featured image, click Regenerate Thumbnail but I get the error the:
ERROR: The fullsize image file cannot be found in your uploads directory at 2020/05/filename.jpg. Without it, new thumbnail images can't be generated.
The original image is definitely there as it’s showing in the post as the featured image. I’ll try re-adding the image to the library and see if that works.May 25, 2020 at 4:24 pm #1301284Andy
It seems my cloned site had some write permission issues, tried it on the live site and it worked perfectly.
Thanks Tom!May 26, 2020 at 10:41 am #1302427
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