[Resolved] Post Archive Thumbnail Proportions

[Andy]

HI,
I’ve just posted an article on my site and for some reason the thumbnail dimensions on the archive are portrait instead of landscape like the rest of the posts. I can’t determine whether its the Shortpixel CDN causing this or something theme related?

Any help appreciated.

[Leo]

Hi there,

Any chance you can disable all plugins except GP Premium to eliminate conflicts from other plugins first?

Let me know 🙂

[Andy]

Hi,
Just tried this using the Health Check & Troubleshooting plugin. In Troubleshooting mode every plugin is disabled, I then activate GP Premium and the issue is still there.

[Leo]

I’m definitely seeing some code interferring.

Can you disable all plugins and let me have a look?

Thanks!

[Andy]

Hi,

Can’t really do that on the live site so I’ve cloned it to a temporary URL and disabled all plugins except GP Premium, I’ve edited the original post with the new URL.

[Tom]

Hi there,

As of GPP 1.10.0, we no longer actually resize images. Check the post here: https://generatepress.com/gp-premium-1-10-0/

The solution is to build your own image size (https://docs.generatepress.com/article/adding-image-sizes/) and set it in the Customizer (https://docs.generatepress.com/article/adjusting-the-featured-images/).

[Andy]

Ah that makes sense now, I remember seeing something about that update but hadn’t realised how it might affect my site. I’ve entered a new image size in my functions file but unfortunately I’m having trouble regenerating the thumbnail for that problem post. Using the Regenerate Thumbnails plugin mentioned in the your link I go to my media library and locate the images I’m using in the featured image, click Regenerate Thumbnail but I get the error the:

ERROR: The fullsize image file cannot be found in your uploads directory at 2020/05/filename.jpg. Without it, new thumbnail images can't be generated.

The original image is definitely there as it’s showing in the post as the featured image. I’ll try re-adding the image to the library and see if that works.

[Andy]

It seems my cloned site had some write permission issues, tried it on the live site and it worked perfectly.

Thanks Tom!

[Tom]

No problem! 🙂

[Author]

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