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[Resolved] Plugin Tag is not rendered properly with your theme

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Viewing 10 posts - 1 through 10 (of 10 total)
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    Posts
  • #1137979
    Andreas

    Hi there

    on this page I tried to implement some tags from the reviewer plugin. Each tag is rendered properly, except this one [rwp_snippets post=”667″] – Do you have a clue how this tag can be rendered?
    The maker of the plugin says that the tag is a standard WordPress one and it’s on your site.

    #1138010
    David
    Staff
    Customer Support

    Hi there,

    have you tried adding that shortcode to a post using the normal WordPress editor instead of Elementor?

    #1138021
    Andreas

    of course I already tried it (so it’s not an elementor thing). You can try it on your own. Just click on “Erfahrungen” and take a menu entry of your choice. You will see that the tag “[rwp_snippets post=“x″] is always not rendered (and the ” is alway manipulated).

    #1138028
    David
    Staff
    Customer Support

    Have you tried disabling plugins and removing custom functions to see if any of them are conflicting?

    #1138038
    Andreas

    Hi David,

    now I turned off each plugin (no custom functions), only your plugin and the reviewer plugin is running.

    #1138043
    David
    Staff
    Customer Support

    What happens if you temporarily switch to the TwentySeventeen theme ?

    #1138046
    Andreas

    Then the page does, what it should do. The tag is rendered properly. You can see it now.

    #1138066
    David
    Staff
    Customer Support

    I am still seeing a broken shortcode:

    #1138078
    Andreas

    oh I am so sorry, yes, you are right! 🙁
    It seems that the plugin has the error.

    #1138080
    David
    Staff
    Customer Support

    I reckon it is related to how the plugin is outputting the " that is the problem.
    Have you tried entering the shortcode manually ?

Viewing 10 posts - 1 through 10 (of 10 total)
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