[Resolved] Plugin installation failed :(

Home Forums Support [Resolved] Plugin installation failed :(

Home Forums Support Plugin installation failed :(

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #987402
    Daniele

    Hi, I’m building a new site, and also for this, I would like to use your theme. however, I downloaded the new generatepress.2.3.2.zip plugin and the installation does not happen, worpress tells me that the package cannot be installed! What happen?

    Daniele

    #987403
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    That’s the theme file, which you can install like this: https://generatepress.com/install-generatepress/

    To install GP Premium, you need to download the plugin file: https://docs.generatepress.com/article/installing-gp-premium/

    Hope this helps πŸ™‚

    #987417
    Daniele

    I did as you say, I did this other times and everything went well, but now, when I try to install the plugin, the installation doesn’t happen, because wordpress says it’s not a valid plugin.

    #987418
    Daniele

    Here is Tom, this is the wordpress message:

    Installation of the plugin loaded from the file: generatepress.2.3.2.zip
    Unpacking the package …

    Plugin installation …

    The package cannot be installed. No valid plugins were found.

    Installation of the plugin failed.

    #987458
    Tom
    Lead Developer
    Lead Developer

    generatepress.2.3.2.zip is the free theme, not GP Premium (the plugin).

    GP Premium can be downloaded in your account, and will be named gp-premium-1.8.3.zip

    #987486
    Daniele

    Thanks Tom! You’re right, I downloaded the wrong zip πŸ˜› Now everything is ok, sorry for the noise ..

    Daniele

    #987510
    Tom
    Lead Developer
    Lead Developer

    No worries! Glad I could help πŸ™‚

    #987550
    Jim

    Hi Tom. I see this confusion a lot. Maybe you can make this message prominent in your front page that the free version is a theme and the premium version is a plugin?

    #987552
    Leo
    Staff
    Customer Support

    Thanks for the suggestion!

Viewing 9 posts - 1 through 9 (of 9 total)
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