- This topic has 13 replies, 2 voices, and was last updated 2 years, 6 months ago by
David.
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February 24, 2020 at 12:36 pm #1175651
Annie
Hello,
I have tried 4 times to have Pinterest validate my website so I can “claim” it. I watched the wordpress.org video, several times, on how to accomplish this. Nothing works. Yes, tried using SOE Yoast to enter the code.
I got this message from Pinterest, “We couldn’t find the HTML meta tag or verification file on your site. Be sure to paste the HTML meta tag in the <head> section of your site’s homepage, or upload the verification file to your site’s root directory. Try again or get help.”
How do I “paste the HTML meta tag in the <head> section of your site’s homepage?” What steps do I take?
Could the problem be that my site is not yet live?
Thank you for your help.
February 24, 2020 at 12:47 pm #1175661Leo
StaffCustomer SupportHi there,
Try using the wp_head hook with hooks element:
https://docs.generatepress.com/article/hooks-element-overview/Let me know if this helps 🙂
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/February 24, 2020 at 12:51 pm #1175671Annie
Thank you for helping.
As I said in another Support Forum question, I can’t find “Elements” under the Appearance menu to make any changes. I am using GP Premium Classic and that option does not show up. Any idea what’s wrong?
February 24, 2020 at 12:53 pm #1175673Leo
StaffCustomer SupportFebruary 24, 2020 at 1:28 pm #1175702Annie
Thank you, Leo. I’ll take a look. I appreciate your help.
February 24, 2020 at 1:38 pm #1175709Leo
StaffCustomer SupportNo problem 🙂
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/February 24, 2020 at 1:56 pm #1175717Annie
What do I set the Display Rules to, please? It says to “Paste this tag into the <head> section of your site’s index.html file.”
February 24, 2020 at 3:01 pm #1175741Leo
StaffCustomer SupportTry the entire site.
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/February 24, 2020 at 3:46 pm #1175773Annie
Does the hook go into the wp_head setting or where/which setting? It says to “Paste this tag into the <head> section of your site’s index.html file,” but I don’t know where that is. Can you direct me, please?
February 24, 2020 at 4:08 pm #1175778Leo
StaffCustomer Supportwp_head
hook does go into the<head>
section of your site:
https://docs.generatepress.com/article/wp-head/Simply copy and paste the code in a hook element and select
wp_head
hook should work.Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/February 24, 2020 at 4:22 pm #1175782Annie
Thank you and done. I’ll close out this help ticket once Pinterest confirms validation of my site.
I wanted to add that I truly do appreciate you all for the help and guidance you offer me.
February 24, 2020 at 4:38 pm #1175791Leo
StaffCustomer SupportNo problem!
I’m not sure if your site needs to be live for them to validate – that’s something you’d need to check with their support.
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/July 29, 2020 at 12:36 am #1380106Jacob
I’m not sure I should reply to this thread or open a new one. Beside that, I’m having the same problem as the OP. However, I tried the above mention and it doesn’t work.
I am going to try to explain this as detail as possible:
1) The type of element is hook
2) The location is the entire site
3) In the setting category, the Hook is WP_Head
4) In the Display Rule, the location is set to Entire SiteHere are the screenshots
July 29, 2020 at 6:11 am #1380439David
StaffCustomer SupportHi there,
can you raise a new topic where you can share a link to your site and we can take a look.
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/ -
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