[Support request] Pink line at the top of the page

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  • #1167938
    bestmarketingbg

    Hello Generate Press ,

    I have a pretty strange issue, that I haven’t seen before.

    As an attached file I am sending you a screenshot from the mobile menu of my site. It have a little pink line above the logo at the top.

    Can you advice me why that. I am also seeing it at customizer as well.

    Thanks .

    Hmm I don’t see how to attach the image?

    #1168131
    David
    Staff
    Customer Support

    Hi there,

    to provide images you need to add a link to a hosted file, that can be from a screensharing site, cloudshare ( eg. dropbox ) etc.

    If you can edit your original topic and add your Site URL to field provided so we can also take a look at the issue.

    #1168237
    bestmarketingbg

    Hello David,

    My fault . Here is a link to the image – https://dox.abv.bg/download?id=7e626133fe#

    The site is not live yet and I can’t provide you a link.
    Thanks

    #1168353
    Leo
    Staff
    Customer Support

    You can try disabling all plugins to eliminate any plugin adding this first.

    Unfortunately we can’t tell what the issue like this without seeing it live.

    Let me know 🙂

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