- This topic has 21 replies, 2 voices, and was last updated 3 years, 4 months ago by Tom.
May 19, 2017 at 8:41 am #320750Jiri
Hello, I am using generatepress with 4 sites. One of them gets a connection error on pingdom.com.
It seems that this makes the page to load about 2 seconds longer.
Does anybody have any idea what it is about and how to solve it?
Thanks a lot
JirkaGeneratePress 1.3.46GP Premium 1.3May 19, 2017 at 9:42 am #320801TomLead DeveloperLead DeveloperMay 20, 2017 at 12:41 am #321081Jiri
Thank you Tom for your answer… The problem is: I have deactivated all caching plugins (i.e. only autoptimize), cleared cache, reactivated, and the issue still persists.
Any further ideas?
Thank you very much
JirkaMay 20, 2017 at 9:18 am #321265TomLead DeveloperLead DeveloperMay 20, 2017 at 11:15 am #321344Jiri
no Cloudflare. GP with ChildTheme, always the latest versions. My 3 other sites do not have the issue, although all of them are similar – GP with BeaverBuilder, no cache, only Autoptimize, as you have recommended.
JirkaMay 20, 2017 at 8:24 pm #321468TomLead DeveloperLead Developer
Looking at the HTML of your site, it looks like there’s caching/minifying going on.
If you don’t have any plugins specifically doing that, I would ask your hosting if they do any kind of caching. The way your HTML is makes it look like there’s some sort of Cloudflare-ish service going on.May 21, 2017 at 2:32 am #321569Jiri
Thank you, Tom.
I have ensured, that all optimizing features at A2 Hosting and all minifying plugins are off. Anyway, the issue still persisted. I have created an empty file defaults.min.css through FileZilla and now is the connection error gone. It would be more elegant, if the request for the file could go away, but that ist way too far above my capabilities :-).
Do you think this kind of solution (empty file) will not cause any harm?
JirkaMay 21, 2017 at 10:17 am #321720TomLead DeveloperLead Developer
Hmm, that’s a “fix”, but doesn’t deal with the underlying cause that the site is thinking it’s using an older version of the theme. Have you tried asking your hosting support yet?May 22, 2017 at 2:07 am #322061Jiri
Hi Tom. No, I have not, but I will and then I´ll let you know. Thanks jMay 22, 2017 at 2:55 am #322088Jiri
One more thing I cannot explain: my ex-wife´s computer (this site is for her) does show an old, no more existing version of the starting home page – after clearing all caches, installing new browsers etc. etc.
All browsers on my computer show the new version.
This is in some way the same issue: no more existing version is shown – but only on one computer. Maybe this could be a hint…
Really a confusing issue, I would not believe it is possible, if I would not see it with my own eyes 🙂
jMay 22, 2017 at 11:21 am #322320TomLead DeveloperLead DeveloperMay 23, 2017 at 4:24 am #322765Jiri
Hi, Tom, the answer from my hosting reads:
…if your wifes computer is showing a different version of the site it is entirely possible there is either an entry in her local hosts file on her computer showing an old IP or it is down to caching on the browser. The GTMetrix Reports a 404 error on that file as seen: https://gtmetrix.com/reports/samanka.paprsky1.com/8n0jCeny As this is a down to the “generatepress” theme itself can you please chat to the developers of the theme please and have them confer as to what the issue is with that link. The site itself loads in 1.2 seconds but that URL delays it by 600ms. Please confer with your developer and the theme creators in regards to this issue as this is not a server side issue.
Thanks for your time, Tom…
JirkaMay 23, 2017 at 8:19 am #322897TomLead DeveloperLead Developer
Unfortunately there’s not much I can do – the source of your website is cached/minified. You can see this by viewing the source of your site – notice how everything is on a new line, and most of the HTML is on the left side of the screen? This isn’t typical of a regular site that isn’t being cached.
I tried checking your DNS to see if it’s routing through Cloudflare, but there’s something going on with your DNS as well: http://dnscheck.pingdom.com/?domain=samanka.paprsky1.comMay 24, 2017 at 2:31 am #323315Jiri
Thank you, Tom.
One more try, though 🙂 – I have disabled all minifying and chaching plugins again – maybe does the code look better now?
As far as the DNS is concerned, my hosting tells me QUOTE
the subdomain does not have the nameservers and it setup with the main domain. The subdomain mainly uses only the IP address and the website points to that IP address. We have checked and can see the subdomain ‘samanka.paprsky1.com’ is pointing correctly to 22.214.171.124
As far as the old, no more existing version of the homepage shown on my ex-wife´s computer is concerned, I have fixed it by deleting a BeaverBuilder cache not only from my computer, but also from her computer. The issue with the non-existent GP-file persists, though.
My last hope is that you could now see in the code where the request originates from and we would be able to eliminate it. If not, I will perform my “fix” (creating an empty file) 🙂
Thank you very much
JirkaMay 24, 2017 at 11:05 am #323576TomLead DeveloperLead Developer
Your source still looks minified/cached unfortunately. There is something going on – if you don’t have a plugin doing it, it has to be your server.
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