[Resolved] Photos not loading on site currently

Home Forums Support [Resolved] Photos not loading on site currently

Home Forums Support Photos not loading on site currently

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #1569776
    Jessica

    Hi! I updated the Generate Blocks plugin and since then I can’t get images to show up on my global footer or my home page top block, although images are saved (and have been deleted and re-added to no avail) and look fine when editing. Please help if you can, thanks!

    #1569809
    Ying
    Staff
    Customer Support

    Hi there,

    Any chance you can link us to the site in question?

    You can use the private information field.

    Let me know ๐Ÿ™‚

    #1570308
    Jessica
    #1570319
    David
    Staff
    Customer Support

    Hi there,

    can you try disabling any optimizing/cache plugins you’re using.

    #1570505
    Jessica

    All I have activated that seems similar to that is SG Optimizer from SiteGround and Sucuri Security. No other caching/optimization like plugins.

    #1570526
    David
    Staff
    Customer Support

    Can you temporarily disable both of them to see if that is the issue.
    If thats not the case, how are the images being added ? Are they the regular Image Block?

    #1570550
    Jessica

    Disabling these plugins didn’t change anything.

    They are all added as background images in the Container block (first Container block background image on the page, then 3rd Container block background image, then global footer element background image – also a container).

    They were appearing just fine before doing the Generate Blocks plugin update yesterday. I tried deactivating and reactivating that plugin already.

    Thanks!

    #1570704
    David
    Staff
    Customer Support

    Go to GenerateBlocs settings and change the CSS Print Method to Inline and click the regenerate CSS. Let us know.

    #1570919
    Jessica

    Hi David, that worked! Can I leave it on that setting or do I need to change it back for any reason? Thanks!

    #1571001
    Leo
    Staff
    Customer Support

    You can just leave it at inline ๐Ÿ™‚

    It’s likely that your server doesn’t support the external setting.

Viewing 10 posts - 1 through 10 (of 10 total)
  • You must be logged in to reply to this topic.