[Resolved] Permanent Error When Trying to Save Licance Key

Home Forums Support [Resolved] Permanent Error When Trying to Save Licance Key

Home Forums Support Permanent Error When Trying to Save Licance Key

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #1510043
    Oleksiy

    Hi guys,

    I see permanent error when trying to save licence key in plugin settings for one of my websites.
    Can you help to figure out what is wrong?

    Thanks

    #1510302
    David
    Staff
    Customer Support

    Hi there,

    can you try again and right click inspect the page and look to see if there are any red errors in the developers console.

    #1510684
    Oleksiy

    No. I don’t see any errors.

    #1510761
    David
    Staff
    Customer Support

    Can you check with your host see if there are any issues in the server error_log – it may help to pin down what the issue is.

    #1510814
    Oleksiy

    Fixed it somehow. Not sure 100% what was an issue. But maybe because website URL wasn’t set in General settings.

    #1510931
    David
    Staff
    Customer Support

    Glad to hear that!

Viewing 6 posts - 1 through 6 (of 6 total)
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