[Resolved] PDF Embedder

Home Forums Support [Resolved] PDF Embedder

Home Forums Support PDF Embedder

  • This topic has 5 replies, 3 voices, and was last updated 7 years ago by Leo.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #289641
    Neville

    We have a conflict with plugins on our site, particularly PDF Embedder.
    It appears from the Developer Tools section of the browser that the problem lies in a file called ‘headhesive.js’.

    This is part of generate-menu-plus which is within the gp-premium addons. When we turn that plugin off it fixes our site. https://welshbridgeunion.org

    Is there a way to continue using this plugin without losing the slideout menu feature?

    Thanks
    Nev.

    #289808
    Tom
    Lead Developer
    Lead Developer

    You’re using a super old version of GP Premium.

    Updating to the latest version should fix it: https://docs.generatepress.com/article/updating-gp-premium/

    #289984
    Neville

    Hi Tom,
    Thanks.

    It does not accept our email address in the account profile although we have a key and invoice for premium.

    Cheers
    Nev.

    #289985
    Leo
    Staff
    Customer Support

    Hi Nev,

    Can you try manually updating first then enter your key again?
    https://docs.generatepress.com/article/updating-gp-premium/#manually-updating

    #290166
    Neville

    Hi Leo,
    Thanks all working OK now.

    Best regards
    Nev.

    #290194
    Leo
    Staff
    Customer Support

    You’re welcome!

Viewing 6 posts - 1 through 6 (of 6 total)
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