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[Support request] Payment plugin "ik-Gateway" not showing correctly

Home Forums Support Payment plugin "ik-Gateway" not showing correctly

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #489308
    trigerty

    Greetings from Ukraine. I’m using GP Pro + WooCommerce to display and sell products. In order to recieve payments i’ve installed ik-gateway plugin from russian payment agregator @Interkassa@ that has all the necessary payment options i need. Plugin is available on https://github.com/CMSInterkassa/Wordpress/tree/master/ik-gateway
    Interkassa Technical support claims plugin is fine and works with most commonly used versions of WP and Woo. So the plugin has to redirect buyer from the store to their SCI pop-up page by clicking on @ОПЛАТИТЬ@ button (pay) at the end of purchase processing. I’m clicking on @ОПЛАТИТЬ@ and pop-up is not displaying. Screen is getting darker, like in normal popup, but nothing is diplayed. So i’m stuck in this and i’m asking help of someone, who is able to see throuht the .php or .css files in this ik-gateway and tell me why i can not see the sci pop-up. Maybe some GP incompatabilities with their .php code?
    Interkassa support has sent me a short video showing how everything is working properly on dummy store using woocommerce and some wp theme.
    Thanks a lot.

    GeneratePress 2.0.2
    #489578
    Leo
    Staff
    Customer Support

    Hi there,

    Can you test it with a WordPress twenty series themes and see if it works first?

    #499417
    trigerty

    I’ve created subdomain and installed WP 4.9.4. I tested the plugin using 2 themes: storefront and 20/15. Both work great – popup window appears by clicking and SCI algoritms work just fine.Then i switched to blank GP – again – works just fine. http://joxi.ru/Vm6Lq0Ecxl9WXA
    ik-gateway works fine with blank gp
    so i’m thinking to myself “wt..”. Maybe some of the plugins i have installed on my site are having issues with interkassa gateway? So i started to deactivate plugins one by one. i got left with: google analitycs, gppremium, woocommerce, ik_gateway for woocommerce – no popup appears.
    no popup
    how is that possible? stuck again.

    #499656
    Tom
    Lead Developer
    Lead Developer

    When no popup is happening, right click the page and click “Inspect”.

    Are there any errors in the Console tab?

    #499736
    trigerty

    ok. got it. i’ve chose to show “verbose” type of errors in Console and got some @Violations@. (please see screenshot) http://joxi.net/J2bbM7oU47a1W2
    got some errors
    every click on a submit button adds those strings to console:
    – [Violation] Forced reflow while executing JavaScript took 40ms
    – bootstrap.js:38 [Violation] ‘setTimeout’ handler took 129ms
    – [Violation] Forced reflow while executing JavaScript took 124ms
    – [Violation] Forced reflow while executing JavaScript took 116ms
    have no idea what these are..

    #499879
    Tom
    Lead Developer
    Lead Developer

    It could be the 500 server error – those are never good.

    I don’t see any javascript errors, which would prevent further javascript (opening a modal on click) from happening. The 500 error could be preventing it though.

    When it works, are there any differences in the console?

    #499983
    trigerty

    thanks a lot for replying. i knew i made the right choice by choosing gp. 🙂
    I Checked a plugin on subdomains shop – displays correctly anyway, even with “Violation” errors. So same “forced reflow” errors are showing, but it’s working.
    http://joxi.net/Drl65nDU4oBRD2
    SCI page showing up

    #500392
    Tom
    Lead Developer
    Lead Developer

    No 500 error though – that’s likely what’s going on.

    Which plugin makes that 500 error start showing up?

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