[Support request] Pages flashing when loading

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Home Forums Support Pages flashing when loading

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #2229946
    Robert

    Hi,

    When I click to a new page it is flashing.

    I’ve seen in a previous post that it could be Elementor, but I don’t have this installed.

    It is not very nice to browse a site with this flash.

    Thanks

    #2230119
    Leo
    Staff
    Customer Support

    Hi there,

    Any chance you can disable all plugins except GP Premium to eliminate conflicts from other plugins first?

    Let me know ๐Ÿ™‚

    #2230355
    Robert

    Hi,

    I deactivated them all and the flashing it still there.

    Thanks

    #2230361
    Fernando
    Customer Support

    Hi Robert,

    To have a better understanding of the issue, may you kindly provide the link to the site in question?

    You may use the private information field for this: https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information

    Kindly include steps to replicate the issue as well.

    Hope to hear from you soon. ๐Ÿ™‚

    #2230772
    Robert

    Hi Fernando,

    http://www.greenkind.co.uk

    just clicking pages makes it flash

    ps. the plugins are now on again as turning them off didn’t work

    #2230803
    David
    Staff
    Customer Support

    Hi there,

    when you say flashing – is it just when you first visit a new page? or is it constant ?

    #2230872
    Robert

    Just when you first visit

    #2230896
    David
    Staff
    Customer Support

    Try temporarily disabling the SG Optimizer and any other optimization plugins, then check the site in an incognito browser?

    If you’re still seeing the ‘flashing’ then we know its a CSS optimization thats causing it. Which is not uncommon.

    #2230940
    Robert

    Still flashing unfortunately

    #2231297
    Leo
    Staff
    Customer Support

    I’m still seeing SG optimizer activated in the source code.

    Please note that this isn’t a theme-related issue so you will need to identify the problematic plugin in order to solve it.

    #2231906
    Robert

    Hi Leo,

    I turned it back on because it didn’t fix anything.

    I’ve turned them all off again – there is literally nothing on except GP + GB and it’s still happening.

    Surely this must be the theme?

    #2232005
    David
    Staff
    Customer Support

    So this is what i see in an Incognito browser, so no caching:

Viewing 12 posts - 1 through 12 (of 12 total)
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