Home › Forums › Support › [page_hero_gravatar] Issue This topic has 5 replies, 2 voices, and was last updated 4 years, 9 months ago by Leo. Viewing 6 posts - 1 through 6 (of 6 total) Author Posts March 29, 2020 at 11:11 am #1218741 Abhit Hello GeneratePress Team, My Gravatar Is Not Showing You Can See Here Please Let Me Know How Can I Solve It. For more, you can visit my blog but please help me to solve this issue asap. March 29, 2020 at 1:37 pm #1218854 LeoStaff Customer Support Hi there, How are you creating that shortcode? April 4, 2020 at 12:04 pm #1226642 Abhit I’m Using CSS And Some PHP Codes Given By Your Team April 4, 2020 at 1:16 pm #1226715 LeoStaff Customer Support Can you make sure the PHP snippet to generate the shortcode is still added and activated? https://docs.generatepress.com/article/page-hero-examples/#example-2 April 7, 2020 at 4:39 am #1229673 Abhit Thank you so much, Leo 🙂 Actually the PHP code was missing from header.php I don’t why but anyways now all perfect. Again thank you so much. April 7, 2020 at 8:39 am #1230030 LeoStaff Customer Support In the theme’s header.php? If so it’s missing likely because of a theme update. It’s a bad idea to add the code using GP’s core files and it should be added using one of these methods: https://docs.generatepress.com/article/adding-php/ Otherwise you’d need to re-add it everytime. Author Posts Viewing 6 posts - 1 through 6 (of 6 total) You must be logged in to reply to this topic. Log In Username: Password: Keep me signed in Log In