- This topic has 9 replies, 2 voices, and was last updated 1 month, 2 weeks ago by David.
August 11, 2020 at 10:12 pm #1398143racheljohn
First I would like to say I love this theme and how well its supported.
I am having problems figuring out what I am doing wrong when it comes to page speed/loading time I have installed Autoptimize and set it to your recommenced settings. but my Pingdom speed test is still getting a D 68 Performance Grade any advice would be so helpful.August 12, 2020 at 3:41 am #1398504DavidStaffCustomer Support
The main issues is the number of requests the site is making. 95 is rather high ( generatepress.com is around 35 ). A large chunk of them are requests to facebook – which i assume is the messenger app. Can you temporarily disable that to check ?August 12, 2020 at 4:25 am #1398587racheljohn
Okay so I disabled the messenger plugin for the moment (if you have a better recommendation on how to add messenger I am open to different options) it is a little better but still a Performance grade 75 C on Pingdom so definitely not the whole issue.August 12, 2020 at 6:56 am #1398782DavidStaffCustomer Support
OK – now we only have 44 requests which is great.
You can remove 1 more by changing the Icon Type to SVG in Customizer > General. Won’t make a huge difference but less requests are good 🙂
Next biggie is your server is not running GZIP – ask your host to enable this.
Which plugin were you using for the chat ?August 12, 2020 at 7:02 am #1398791racheljohn
Thank you so much for all your help!
I was using the official Facebook messenger plugin. What would you guys recommend?August 12, 2020 at 7:50 am #1399021DavidStaffCustomer Support
Can’t actually recommend any plugins to replace it – i had a quick look and they all seem to require a lot of 3rd party requests. Which is probably controlled by FB.
Maybe ask in our FB forum – theres a lot of knowledgable people there:August 12, 2020 at 8:34 am #1399133racheljohn
awesome will check with them also. Just one more question is there a way to add messenger without a plugin? ( my client uses messenger a lot unfortunately)August 12, 2020 at 5:10 pm #1399859DavidStaffCustomer Support
Facebook has an API called Facebook Chat Plugin – but thats hardcore custom development.
I am suprised the Official Plugin was that terrible – i expected it load some JS but that amount of files seems overkill.
Try re-enabling the plugin – theres a possibility some of those requests were due to a glitch.
If its still slow – then it would be worth asking on our FB groupAugust 14, 2020 at 6:53 am #1402579racheljohn
Thank You So much For your Help One of the Guys on the Facebook Group came up with a cleaver solution using the Flying Scripts plugin deploy the chat a few second later that way its not part of the initial load works great!August 14, 2020 at 8:00 am #1402807
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