[Support request] Page keeps scrolling

Home Forums Support [Support request] Page keeps scrolling

Home Forums Support Page keeps scrolling

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #1622909
    Nachum

    Hi,
    When consumers complete the application page and press submit the page keeps scrolling and doesn’t take them to the paypal page to make a payment. Please advise.
    Thank you.

    #1622911
    Leo
    Staff
    Customer Support

    Hi there,

    This wouldn’t be a theme issue.

    Any chance you can disable all plugins except GP Premium to eliminate conflicts from other plugins first?

    Let me know 🙂

    #1622950
    Nachum

    Hi Leo,
    Thank you for your quick reply. How would I disable the plugins without effecting my website?

    #1623062
    Elvin
    Staff
    Customer Support

    Hi Leo,
    Thank you for your quick reply. How would I disable the plugins without effecting my website?

    Hi there,

    You should make a copy of your site for testing/staging/development purposes.

    This is so the live site is unaffected when we do tests for debugging.

    A wise man once said:
    "Have you cleared your cache?"

Viewing 4 posts - 1 through 4 (of 4 total)
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