[Support request] Page keeps asking to save

[Espresso]

Hi, we are currently facing an issue. When we exit any page in the backend, the system keeps asking if we want to save changes even if we just saved.

It doesn’t happen in posts and the only difference between the 2 is GenerateBlocks.

[David]

Hi there,

are you using re-usable blocks on the page ?

[Espresso]

Yes for the Ask a Quote block.

[David]

Is it the reusable block that is being reported on save – as being the element thats been updated?

[Espresso]

even I save the reusable block it still says that it needs to be saved

[Elvin]

Hi there,

Can you provide us temporary backend access to check for any errors?

You can use the private information text field to provide the site details. Let us know.

[Espresso]

Here you are!

[David]

Do you have a URL to the post/page that is having the issue ?

Whilst i check this can you also test editing it in an incognito/private browser so we can eliminate any caching/localStorage problems

[Espresso]

Hi Daivd,

I just checked in incognito but the issue is there. We have no cache at the moment.

If you go in any page, edit, save and try to exit. It iwll ask you to save

[David]

Which site ? I can see several sites attached to your license – but i don’t know which one 🙂

[Espresso]

http://www.espressotranslations.com

[Espresso]

Thanks

[David]

I tested out a couple of pages, and within the Contact page, i made a minor edit ( added a letter , deleted the letter ) then updated. On all the ones i tested when exiting the page, i did not receive the Save Changes notification….

Is it possible to test this on a different device / network ?

[Espresso]

Please try any other page. The contact page does not use the reusable block.

[David]

I tried a few before and just again:

[Author]

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