[Resolved] Page Hero Disappeared

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  • #1182740
    Judi

    I had created a very simple Page Hero (as a header element). It was working today until 20 minutes ago. I was done working on it and moved on to creating a social icon menu. I installed the Menu Icons plugin (by ThemeIsle) per your documentation. That’s when I noticed that the page hero is not displaying any longer.

    I disabled the new plugin. But that has no effect on the Page Hero showing.

    I doubled checked my Page Hero element and all of the settings are the same.

    I disabled the first header element and recreated the same Page Hero header with the exact same settings. It still won’t display now.

    #1182849
    Leo
    Staff
    Customer Support

    Hi there,

    Any chance you can disable all plugins except GP Premium to eliminate conflicts from other plugins first?

    Let me know πŸ™‚

    #1183661
    Judi

    Per your request, I have disabled all plugins except GP Premium. The result is the same: the page hero no longer shows.

    I discovered that a test Layout Element (which was previously in Draft mode) got Published and was causing the Page Hero to not display. I deleted it and now the Page Hero is back.

    #1183788
    Leo
    Staff
    Customer Support
Viewing 4 posts - 1 through 4 (of 4 total)
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