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Posts
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Yo!
What in the F is going on with this page?
https://www.kusheo.com/strainrank/
The image that used to be there, which loaded find a hundred times, became broken. (Several of the images in my WP library suddenly turned into little broken icons instead of pics… not sure what happened).
I replaced the image with another one, just today, that loads fine when I visit the image address.
I’ve purged my WP cache, deleted cookies, tried it on a completely different computer–nothing works. That page just has a big giant broken-ass image right where people would expect to see my services page and maybe become a customer.
Help, please!
Customer Support
Hi Sean, can you try #1 here:
Hi David,
Not helpful 🙁
I have emailed support. Deactivating plugins did not fix the issue. I have emailed support, hopefully someone can get back to me after investigating why the page headers isn’t work. It’s a very critical page for my site…
Thanks for your time!
Hi Sean,
i have looked at the page, the broken image isn’t coming from the Page Header. It is in the Top Section of the actual page and is itself a broken link. Can you remove and reapply the page header and let me know.
Cool, thanks for checking.
That fixed the issue of the big broken image. But now I have a header assigned to the page and it’s not showing…
What am I doing wrong that prevents it from showing a page header?
You are currently editing that page can you come out of it to let me have a look.
Go for it, am out
Hi Sean, in the Disable Elements Meta you have the Featured Image / Page Header disabled.
That’s because I am a genius! 😉
Also I could have sworn I unchecked that… maybe it was a bad save?
Thanks for helping me resolve this issue that was apparently caused by user stupidity.
Cheers David.
You’re welcome Sean. I have multiple moments of genius. They seem to be getting more frequent of late lol
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