- This topic has 9 replies, 2 voices, and was last updated 3 years, 3 months ago by David.
June 5, 2018 at 2:06 pm #592672Sean
What in the F is going on with this page?
The image that used to be there, which loaded find a hundred times, became broken. (Several of the images in my WP library suddenly turned into little broken icons instead of pics… not sure what happened).
I replaced the image with another one, just today, that loads fine when I visit the image address.
I’ve purged my WP cache, deleted cookies, tried it on a completely different computer–nothing works. That page just has a big giant broken-ass image right where people would expect to see my services page and maybe become a customer.
Help, please!GeneratePress 2.1.2GP Premium 1.6.2June 5, 2018 at 4:26 pm #592715DavidStaffCustomer Support
Hi Sean, can you try #1 here:June 8, 2018 at 6:35 am #595114Sean
Not helpful 🙁
I have emailed support. Deactivating plugins did not fix the issue. I have emailed support, hopefully someone can get back to me after investigating why the page headers isn’t work. It’s a very critical page for my site…
Thanks for your time!June 8, 2018 at 7:09 am #595129DavidStaffCustomer Support
i have looked at the page, the broken image isn’t coming from the Page Header. It is in the Top Section of the actual page and is itself a broken link. Can you remove and reapply the page header and let me know.June 8, 2018 at 7:17 am #595132Sean
Cool, thanks for checking.
That fixed the issue of the big broken image. But now I have a header assigned to the page and it’s not showing…
What am I doing wrong that prevents it from showing a page header?June 8, 2018 at 7:20 am #595133DavidStaffCustomer SupportJune 8, 2018 at 7:22 am #595137Sean
Go for it, am outJune 8, 2018 at 7:23 am #595138DavidStaffCustomer SupportJune 8, 2018 at 7:39 am #595145Sean
That’s because I am a genius! 😉
Also I could have sworn I unchecked that… maybe it was a bad save?
Thanks for helping me resolve this issue that was apparently caused by user stupidity.
Cheers David.June 8, 2018 at 7:43 am #595148
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