[Resolved] Page Header Deactivated By Mistake

Home Forums Support [Resolved] Page Header Deactivated By Mistake

Home Forums Support Page Header Deactivated By Mistake

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #627968
    Ravi Dixit

    My page header addon was not working properly. when i want to add new header and then click on content, it was not working at all.
    I click on add new it land me to the image tab but when I click on content tab it is not changing.

    so I deactivated the page header add-on, so How I can activate that again.
    And also tell me why it was not working before.

    #628043
    Leo
    Staff
    Customer Support

    Hi there,

    Can you first confirm you are using the latest free theme version 2.1.3 and latest premium plugin version 1.6.2?

    If you are then can you try #1 here to eliminate any plugin conflicts?
    https://docs.generatepress.com/article/debugging-tips/

    #628055
    Ravi Dixit

    Hey I am using the latest free theme version and the plugin version is 1.7-beta.3
    And now let me i have deactivated the page hesder addon so how can activate this again?
    Then I will be able to do the debug process.

    #628186
    David
    Staff
    Customer Support

    Hi there,

    the Page Header module is deprecated in GP 1.7 – the old Page Header module would only have been visible whilst you had legacy page headers.

    The Elements module now includes the new version of page headers. Tom provides an overview here:

    https://generatepress.com/gp-premium-1-7/

    #628548
    Tom
    Lead Developer
    Lead Developer

    If you need to activate Page Header in 1.7, you can add this to your wp-config.php file:

    define( 'GENERATE_PAGE_HEADER', true );

    #628608
    Ravi Dixit

    No man. if Legacy header works same then no need.
    Thanks for your help…

    #628801
    Tom
    Lead Developer
    Lead Developer

    You’re welcome ๐Ÿ™‚

    #635021
    Ravi Dixit

    Hi there,
    Look for the background colour in the image https://www.staymeonline.com/wp-content/uploads/2018/07/Screenshot-24.png

    I am not able to choose the colours when I click on the colour option nothing happens. How to solve this?

    #635166
    Tom
    Lead Developer
    Lead Developer

    That’s strange, there must be some sort of plugin conflict.

    Any chance you can deactivate your other plugins one by one so we can isolate it?

    #635172
    Ravi Dixit

    Yes, This is very strange…
    Let me check which plugin is creating the problem…

    #635188
    Ravi Dixit

    Hey, I got the plugin…
    It was Insert Post Ads, I removed and all things are working good.
    Thanks for your support
    Please help me in this issue https://generatepress.com/forums/topic/how-to-make-page-header-mobile-friendly-responsive/#post-635184

    #635575
    Tom
    Lead Developer
    Lead Developer

    Glad you found the issue ๐Ÿ™‚

Viewing 12 posts - 1 through 12 (of 12 total)
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