[Support request] Page freezes when going to Customise – Typography

Home Forums Support [Support request] Page freezes when going to Customise – Typography

Home Forums Support Page freezes when going to Customise – Typography

Viewing 5 posts - 1 through 5 (of 5 total)
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  • #2374362
    Andrew

    Just noticed this happening today. If I try to go to the Typography section the page freezes and it won’t let me do anything. The fan on my laptop also spins up loud. I have tried another PC but still the same issue.

    Weirdly when I tried the second time all of my customisations had gone so the fonts were still there but no selections. I added body selection and header selection but now it’s freezing again.

    Has anyone else had this?

    #2374686
    Andrew

    It’s a plugin that’s causing it but that’s weird as I’ve not added any new ones for a while. If I deactivate them all it works so I’ll go through (on Monday!) and see which one is conflicting.

    #2374846
    Robert

    Yeah, just checked, and it seems to freeze and fail to load things. Can’t select typography. Yikes.

    #2374994
    Andrew

    It was the Gutenberg plugin. I have no idea why I have it installed tbh, as it’s not needed? Don’t think it’s even recommended to use in a live environment.

    If you have that activated, deactivate it and try again.

    #2375048
    David
    Staff
    Customer Support

    Hi there,

    yeah don’t use the Gutenberg plugin on a live site.
    That plugin is in constant Beta version, and is for developers to check out new features, but it also comes with a lot of bugs.

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