- This topic has 10 replies, 2 voices, and was last updated 1 month ago by Leo.
May 6, 2020 at 6:27 am #1271919Peggy
My site looks right on a desktop, but on my iPhone 11 the image in the sidebar won’t show up. I have spoken a few times with my hosting provider and they don’t have any more ideas for me. Any ideas on what direction you could point me in to solve this? Thank you!!May 6, 2020 at 6:28 am #1271920Peggy
I should have added that I am using the Text widget in the sidebar. Thanks!May 6, 2020 at 10:05 am #1272437LeoStaffCustomer SupportMay 6, 2020 at 10:57 am #1272524Peggy
Ok, *gulp* all plugins disabled! 🙂 Thank you for taking a look!May 6, 2020 at 11:05 am #1272538LeoStaffCustomer SupportMay 6, 2020 at 11:08 am #1272540Peggy
I took out the image and replaced it, but still not working.May 6, 2020 at 11:13 am #1272544LeoStaffCustomer Support
That’s really strange.
Looks like the featured image and sidebar image both won’t load on the home page. The logo image loads fine.
Everything loads fine in the About Us page.
Can you try re-uploading the image in the media library and re-add it?
If this still doesn’t work, do you see the same issue with a twenty series WP theme?May 6, 2020 at 11:40 am #1272576Peggy
Well, it’s working on my end! If it is now working on your end, I think I’m good to go!
I honestly don’t know what exactly fixed it, but something worked its way out!
I deleted the images from the library and re-uploaded them. That still didn’t work.
I activated the twenty-twenty theme-still didn’t work.
I deactivated the GeneratePress plugin, still didn’t work.
I emptied Cloudflare cache (which I have already done a zillion times) and it worked!
I worked in reverse order to find the problem, but now I have reactivated everything just like it was and it seems to still work.
If it’s working on your end then I will mark this as resolved! Thanks!May 6, 2020 at 11:50 am #1272593LeoStaffCustomer SupportMay 6, 2020 at 12:00 pm #1272617Peggy
Awesome! Thank you so much for your super fast and knowledgable help! Take care!!May 6, 2020 at 12:19 pm #1272650
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