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[Resolved] On iPad, menus seem to be sticking

Home Forums Support On iPad, menus seem to be sticking

  • This topic has 5 replies, 3 voices, and was last updated 5 months ago by David.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #1150252
    Paul

    Hi there,

    Wondering if you could take a quick look at this:
    https://jewelleryquarter.net

    On iPad specifically, maybe other tablets (haven’t checked those).
    In fact you can check this by checking the website in desktop mode on a phone.

    To experience the issue…
    1. Tap About (in the nav) – you will see sub nav
    2. Now tap Life in the Quarter – you will see other nav doesn’t close.

    Really strange – I never noticed tis before on other websites.

    Many thanks in advance

    Cheers
    Paul

    #1150645
    Leo
    Staff
    Customer Support

    Hi Paul,

    Any chance you can disable all plugins except GP Premium to eliminate conflicts from other plugins first?

    Make sure there aren’t any custom functions added for testing as well.

    Let me know 🙂

    #1153015
    Paul

    Hi Leo,
    Thanks 🙂

    Seems that even with theme changed to GP parent and all plugins turned off this effect still happens.

    See here.
    https://wordpress-222004-1147258.cloudwaysapps.com/

    You can check it without an iPad, by looking at the site in “desktop mode” on an Android phone (probably iOS too). And then you can tap one sub menu, and then tap another.
    The issue seems to be that when tapping the next menu, the one already open doesn’t toggle close.

    Cheers
    Paul

    #1153056
    David
    Staff
    Customer Support

    Hi Paul,

    its a known ‘bug’ – fix planned for GP 2.5 🙂

    #1153327
    Paul

    Hey David!

    Long time no speak 🙂
    Thanks mate – good to know.

    Cheers
    Paul

    #1153830
    David
    Staff
    Customer Support

    Yes mate – must speak soon 🙂

Viewing 6 posts - 1 through 6 (of 6 total)
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