[Support request] Off canvas panel not showing up

[Antonio]

Hello,
button to open the offcanvas panel is not showing up on the site (still, I can see the id=”generate-slideout-menu” element in the html code).

The site is actually running on a local machine. Please let me know how to get support on this.

Thank you

[Leo]

Hi there,

We have not had any other reports on this so it’s not possible to debug without seeing the issue live.

Have you tried #1 here?
https://docs.generatepress.com/article/debugging-tips/

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Antonio]

Hello,
I deactivated all plugins, except GP Premium, and enabled Debug.

I get this error on frontend:

Deprecated: stripos(): Passing null to parameter #1 ($haystack) of type string is deprecated in C:\xampp\htdocs\grani\wp-includes\functions.wp-styles.php on line 90

And this error on backend:

null to parameter #1 ($string) of type string is deprecated in C:\xampp\htdocs\grani\wp-includes\formatting.php on line 2772

Active theme is GeneratePress Child (the one available on your website).

WP version is 6.0.1. PHP Version: 8.1.6

Thank you

[Leo]

Does the issue occur if you activate the parent theme?

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Antonio]

Yes, same both on frontend and backend.
Thank you

[Leo]

Are you able to start a staging site for us to take a look from the backend?

We have not had any other reports on this and are unable to replicate the issue.

Thanks!

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Antonio]

Unfortunately I don’t have an hosting for the moment. I can send you a backup of the site.
Let me know.

[Leo]

Can we revisit the issue once you have a hosting set up?

Thanks.

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Antonio]

Ok, let’s try.

[Author]

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