[Support request] Off canvas panel not showing up

Home Forums Support [Support request] Off canvas panel not showing up

Home Forums Support Off canvas panel not showing up

  • This topic has 8 replies, 2 voices, and was last updated 2 weeks ago by Antonio.
Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #2301051
    Antonio

    Hello,
    button to open the offcanvas panel is not showing up on the site (still, I can see the id=”generate-slideout-menu” element in the html code).

    The site is actually running on a local machine. Please let me know how to get support on this.

    Thank you

    #2301065
    Leo
    Staff
    Customer Support

    Hi there,

    We have not had any other reports on this so it’s not possible to debug without seeing the issue live.

    Have you tried #1 here?
    https://docs.generatepress.com/article/debugging-tips/

    #2302212
    Antonio

    Hello,
    I deactivated all plugins, except GP Premium, and enabled Debug.

    I get this error on frontend:

    Deprecated: stripos(): Passing null to parameter #1 ($haystack) of type string is deprecated in C:\xampp\htdocs\grani\wp-includes\functions.wp-styles.php on line 90

    And this error on backend:

    null to parameter #1 ($string) of type string is deprecated in C:\xampp\htdocs\grani\wp-includes\formatting.php on line 2772

    Active theme is GeneratePress Child (the one available on your website).

    WP version is 6.0.1. PHP Version: 8.1.6

    Thank you

    #2302281
    Leo
    Staff
    Customer Support

    Does the issue occur if you activate the parent theme?

    #2302313
    Antonio

    Yes, same both on frontend and backend.
    Thank you

    #2302318
    Leo
    Staff
    Customer Support

    Are you able to start a staging site for us to take a look from the backend?

    We have not had any other reports on this and are unable to replicate the issue.

    Thanks!

    #2302333
    Antonio

    Unfortunately I don’t have an hosting for the moment. I can send you a backup of the site.
    Let me know.

    #2302345
    Leo
    Staff
    Customer Support

    Can we revisit the issue once you have a hosting set up?

    Thanks.

    #2302351
    Antonio

    Ok, let’s try.

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