- This topic has 11 replies, 2 voices, and was last updated 12 months ago by
Leo.
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April 13, 2020 at 11:30 am #1237712
Jay
Hi,
I’m trying to use an off canvas menu with the same contents as my desktop menu.
Under Appearance > Menus, I have these selected:Primary Menu
Off Canvas MenuHowever the off canvas menu is empty, but only on actual mobile devices. If I resize a desktop window, the menu items show. What could be the issue?
April 13, 2020 at 11:43 am #1237723Leo
StaffCustomer SupportHi there,
This should be the issue:
https://docs.generatepress.com/article/off-canvas-panel-overview/#empty-off-canvas-navigationLet me know π
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/April 13, 2020 at 11:47 am #1237730Jay
I do have Menu Plus activated and off canvas menu selected, still not working.
April 13, 2020 at 1:16 pm #1237838Leo
StaffCustomer SupportI’m not seeing the off canvas menu activated in the link provided.
So you’ve selected a menu for Off Canvas Menu under theme locations?
https://docs.generatepress.com/article/using-the-wordpress-menu-builder/#setting-a-theme-locationCan you clear and disable your caching plugin for now?
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/April 13, 2020 at 2:07 pm #1237864Jay
I disabled it for now, visitors need a working menu.
Here are my settings:Although mine says display location and not theme location.
April 13, 2020 at 2:32 pm #1237886Leo
StaffCustomer SupportI really can’t tell what the issue is without seeing it unfortunately.
Maybe duplicate the set up on a staging site so we can debug?
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/April 13, 2020 at 2:36 pm #1237888Jay
I have enabled the off-canvas menu again.
Visit the site from a mobile device to see how it’s not working. You’ll notice if you resize your desktop browser, it does work.April 13, 2020 at 2:40 pm #1237892Leo
StaffCustomer SupportHmm I suspect there is a plugin conflict.
Can you disable all plugins except GP Premium to test?
Might be good to start a staging site so we can go through some debugging tests.
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/April 13, 2020 at 2:44 pm #1237895Jay
No need, I found the plugin causing the issue. It’s Async Javascript.
What .js should I exclude from async?April 13, 2020 at 2:59 pm #1237902Leo
StaffCustomer SupportTry excluding:
offside.js
offside.min.js
sticky.js
sticky.min.js
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/April 13, 2020 at 3:58 pm #1237942Jay
That did it, thanks a lot!
April 13, 2020 at 8:26 pm #1238067Leo
StaffCustomer SupportNo problem π
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/ -
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