- This topic has 10 replies, 3 voices, and was last updated 4 months ago by
Leo.
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November 2, 2020 at 5:19 am #1514304
Mathias
Following your advice here is a new ticket:
We want to show a mobile menu in off-canvas but there is only a grey overlay without content. What we did: We’ve created a mobile menu and choose it to be displayed as off-canvas. The off-canvas is checked as exclusively mobile. In customizer things look fine but it does not appear on iPhone.
I am going to try to turn off other plug-ins and let you know. Until than you don’t need to get active. Thank you in advance.
November 2, 2020 at 7:00 am #1514409Mathias
Hello; I am back with this. We’ve turned off every plug-in without luck. Unfortunately I can’t tell about GP premium because this is related to off-canvas, isn’t it? In that case we fall back to normal mobile view.
November 2, 2020 at 7:37 am #1514457David
StaffCustomer SupportHi there,
can you share a link to your site so i can see what the issue is ?
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/November 2, 2020 at 9:13 am #1514864Mathias
Yes, ist is https:mygoal.de But we‘ve activated main menu meanwhile.
November 2, 2020 at 9:56 am #1514929David
StaffCustomer SupportCan you enable the off canvas so we can see what the issue is?
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/November 3, 2020 at 3:14 am #1515776Mathias
Hello David, it’s activated now and should appear on mobile only with the main menu. On our team’s iPhones and Androids it does not appear. In Safari and Chrome there is just a grey overlay over the complete screen.
November 3, 2020 at 9:58 am #1516535David
StaffCustomer SupportDo you have any menu items assigned to the Navigation Menu called Mobile ?
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/November 3, 2020 at 1:49 pm #1516857Mathias
Yes, we have. That’s the idea to have a reduced mobile menu as off-canvas. It happens with the primary menu as well if this is set to off-canvas.
November 3, 2020 at 5:49 pm #1517021Leo
StaffCustomer SupportHave you tried disabling all plugins except GP Premium to eliminate any conflicts?
Let me know 🙂
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/November 4, 2020 at 2:30 am #1517329Mathias
Leo, thank you for pointing us in that direction., I thought, we would have tried it. Now we know: It is WP Optimize that obviously breaks the CSS here. Thanks for your patience and help; but I am afraid the issue lies elsewhere.
As for now we will leave it without off-canvas.
November 4, 2020 at 8:21 am #1517909Leo
StaffCustomer SupportSounds good 🙂
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/ -
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