[Resolved] Off-canvas has no content on mobile screen

[Mathias]

Following your advice here is a new ticket:

We want to show a mobile menu in off-canvas but there is only a grey overlay without content. What we did: We’ve created a mobile menu and choose it to be displayed as off-canvas. The off-canvas is checked as exclusively mobile. In customizer things look fine but it does not appear on iPhone.

I am going to try to turn off other plug-ins and let you know. Until than you don’t need to get active. Thank you in advance.

[Mathias]

Hello; I am back with this. We’ve turned off every plug-in without luck. Unfortunately I can’t tell about GP premium because this is related to off-canvas, isn’t it? In that case we fall back to normal mobile view.

[David]

Hi there,

can you share a link to your site so i can see what the issue is ?

[Mathias]

Yes, ist is https:mygoal.de But we‘ve activated main menu meanwhile.

[David]

Can you enable the off canvas so we can see what the issue is?

[Mathias]

Hello David, it’s activated now and should appear on mobile only with the main menu. On our team’s iPhones and Androids it does not appear. In Safari and Chrome there is just a grey overlay over the complete screen.

[David]

Do you have any menu items assigned to the Navigation Menu called Mobile ?

[Mathias]

Yes, we have. That’s the idea to have a reduced mobile menu as off-canvas. It happens with the primary menu as well if this is set to off-canvas.

[Leo]

Have you tried disabling all plugins except GP Premium to eliminate any conflicts?

Let me know 🙂

[Mathias]

Leo, thank you for pointing us in that direction., I thought, we would have tried it. Now we know: It is WP Optimize that obviously breaks the CSS here. Thanks for your patience and help; but I am afraid the issue lies elsewhere.

As for now we will leave it without off-canvas.

[Leo]

Sounds good 🙂

[Author]

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