- This topic has 10 replies, 3 voices, and was last updated 1 year, 7 months ago by Leo.
November 2, 2020 at 5:19 am #1514304Mathias
Following your advice here is a new ticket:
We want to show a mobile menu in off-canvas but there is only a grey overlay without content. What we did: We’ve created a mobile menu and choose it to be displayed as off-canvas. The off-canvas is checked as exclusively mobile. In customizer things look fine but it does not appear on iPhone.
I am going to try to turn off other plug-ins and let you know. Until than you don’t need to get active. Thank you in advance.November 2, 2020 at 7:00 am #1514409Mathias
Hello; I am back with this. We’ve turned off every plug-in without luck. Unfortunately I can’t tell about GP premium because this is related to off-canvas, isn’t it? In that case we fall back to normal mobile view.November 2, 2020 at 7:37 am #1514457DavidStaffCustomer SupportNovember 2, 2020 at 9:13 am #1514864Mathias
Yes, ist is https:mygoal.de But we‘ve activated main menu meanwhile.November 2, 2020 at 9:56 am #1514929DavidStaffCustomer SupportNovember 3, 2020 at 3:14 am #1515776Mathias
Hello David, it’s activated now and should appear on mobile only with the main menu. On our team’s iPhones and Androids it does not appear. In Safari and Chrome there is just a grey overlay over the complete screen.November 3, 2020 at 9:58 am #1516535DavidStaffCustomer SupportNovember 3, 2020 at 1:49 pm #1516857Mathias
Yes, we have. That’s the idea to have a reduced mobile menu as off-canvas. It happens with the primary menu as well if this is set to off-canvas.November 3, 2020 at 5:49 pm #1517021LeoStaffCustomer SupportNovember 4, 2020 at 2:30 am #1517329Mathias
Leo, thank you for pointing us in that direction., I thought, we would have tried it. Now we know: It is WP Optimize that obviously breaks the CSS here. Thanks for your patience and help; but I am afraid the issue lies elsewhere.
As for now we will leave it without off-canvas.November 4, 2020 at 8:21 am #1517909
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