[Support request] Oddness: Retina logo not visible and as such old logo copied across on mobile

Home Forums Support [Support request] Oddness: Retina logo not visible and as such old logo copied across on mobile

Home Forums Support Oddness: Retina logo not visible and as such old logo copied across on mobile

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  • #2223990
    Sarah

    Hi – I had a strange one today – I use your PRO a lot and so had a theme all created for a client and they want another site very similar – so I exported the generatepress details from one site and imported them into the another site – made colour and logo changes via customise – all good so I thought

    but when viewing on mobile the old logo showed – but on shrinking my browser on my PC I could not get the same to happen.. curious!

    when I managed to get access to the source code on my mobile (firefox removed view-source!) I could see that the logo was there but the retina logo was referencing the old logo and that was where it was picking it up

    on checking on customiser and site identity no logo was showing in the retina box – which is why I had not spotted it – but as soon as I uploaded the new logo as a retina version – all worked correctly…

    <header class="site-header grid-container" id="masthead" aria-label="Site"  itemtype="https://schema.org/WPHeader" itemscope>
    			<div class="inside-header grid-container">
    				<div class="site-logo">
    					<a href="https://domainone.com/" title="NAME" rel="home">
    						<img  class="header-image is-logo-image" alt="NAME" src="https://domainone.com/wp-content/uploads/2022/05/newlogo.jpg" title="NAME" srcset="https://domainone.com/wp-content/uploads/2022/05/newlogo.jpg 1x, https://domainTWO.com/wp-content/uploads/2021/08/oldlogo.jpg 2x" width="748" height="254" />
    					</a>
    				</div>			</div>
    		</header>
    

    you can see from the source code once I had access to it it was obvious what the issue was – but as everything was blank in the new store I was not alerted to the issue

    I did NOT copy all imagery across just the GP import/export you see – otherwise it would have shown up

    Anyway just a random one for info – so that its here in case anyone else has this

    All sorted now

    thanks
    Sarah

    #2224000
    Ying
    Staff
    Customer Support

    Hi Sarah,

    Thanks for sharing the information here.

    Glad you sorted it out!

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