[Support request] Odd Display Glitch on Several Sites that use GP Premium and WPBakery

Home Forums Support [Support request] Odd Display Glitch on Several Sites that use GP Premium and WPBakery

Home Forums Support Odd Display Glitch on Several Sites that use GP Premium and WPBakery

  • This topic has 3 replies, 2 voices, and was last updated 1 month ago by Ying.
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  • #2047962
    Kasia

    I love GP. I don’t love the Blocks or Gutenberg. Hoping to stick with WPBakery. On a few of our sites, an odd display issue is happening that we can’t figure out how to solve. Setting a WP Bakery row to “Stretch Row and Content” causes an odd display issue only upon load. Trying to ‘inspect’ for the issue to figure out CSS that might be causing it resolves the issues. Resizing the window resolves the issue. This is driving me mad and am desperate for help to fix this.

    here is a link to where this is happening.
    https://blueswithoutbordersband.com/video-performances/

    Per the pre-support check, i updated to latest version of GP premium, theme was already there. Issue not resolved.

    Please help and sorry for pestering you guys.

    Note: tried this CSS as this person and others seem to have same issue.

    body.rtl .vc_row[data-vc-full-width],
    body.rtl section[data-vc-full-width] {
    left: calc((100vw – 95vw)/ 2);
    }

    Lastly not sure if this will help, but tried to look for a resolution here as well. https://kb.wpbakery.com/docs/learning-more/content-elements/

    “Row stretch Select stretching options for row and content (Note: stretched may not work properly if parent container has “overflow: hidden” CSS property).”

    However can’t load the css since it fixes the issue as previously mentioned. Can you help? Happens on a few sites, always when choosing “stretch row and content” in WP Bakery

    #2048069
    Ying
    Staff
    Customer Support

    Hi Kasia,

    Seems the JS of the WPBakery is having some issues to generate the correct CSS:
    https://www.screencast.com/t/YCWMwNsC4yE3

    As you can see the highlighted inline CSS is causing the layout issue.

    I don’t see any GP CSS is interfering with it, so it’s unlikely a GP issue.

    I would recommend to disable all cache/performance plugins to test, if it still doesn’t work, it’s better contact with WPBakery’s support 🙂

    #2049088
    Kasia

    So help from you guys with an override to correct this behavior, is not a possibility? I understand if not. But would be helpful. THanks

    #2049245
    Ying
    Staff
    Customer Support

    No, I’m sorry, but we don’t have any control over other plugin’s content.

    You’ll need to contact WPBakery’s support.

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