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[Support request] Not working with new server: URGENT

Home Forums Support [Support request] Not working with new server: URGENT

Home Forums Support Not working with new server: URGENT

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #278131
    Sarah

    Hi, we migrated our website to a new server host and the plugin in GP Premium is not working. My sections have gone, the header has gone, the content is completely screwed up. Please advise URGENTLY. Thanks.

    #278132
    Sarah

    This is the message on the front end:

    Warning: Invalid argument supplied for foreach() in /home/searchel/public_html/wp-content/plugins/gp-premium/sections/functions/templates/template.php on line 43

    #278148
    Leo
    Staff
    Customer Support

    Hi Sarah,

    Sorry you are experiencing this.

    Can you first make sure you are using the most version of the theme (1.3.44)?

    Let me know.

    #278152
    Sarah

    I am using version 1.3.41. If this is updated will it solve the problem or make it worse?

    #278153
    Leo
    Staff
    Customer Support

    Not sure if it would solve the problem but won’t make it worse for sure.

    #278157
    Sarah

    ok I’ve updated it. no change.

    #278163
    Leo
    Staff
    Customer Support

    I will ask Tom to have a look as soon as he wakes up. It’s still very early in our time here.

    #278166
    Tom
    Lead Developer
    Lead Developer

    How did you migrate?

    Sections are serialized in the database, so if you did a search and replace of the URL directly in the database you’ll need to re-do the migration using a plugin like Duplicator which migrates the database properly.

    #278172
    Sarah

    The host did the migration for me. I will pass your message on to them and hopefully they can do as you suggest. Many thanks.

    #278173
    Tom
    Lead Developer
    Lead Developer

    No problem 🙂

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