Archived topic
Not receiving premium updates
8 replies · Started by Sumeda on January 4, 2023
I bought gp premium plugin and tried to activate key. UPDATE KEY button loading but I can not see any progress. I
Hi there,
Just to confirm, are you stuck at this step?
https://docs.generatepress.com/article/updating-gp-premium/#activating-updates
So the loading button just keeps on spinning?
If so can you try resaving the permalink settings to test?
https://wordpress.org/support/article/settings-permalinks-screen/
still not receiving premium updates. yes my loading button just keeps on spinning...
what changes should i do to Permalinks
Hi there,
what structure do you have set for your Permalinks ?
Mysiteurl/postname
In your Settings > Permalinks i see you have HTTAccess rewrite rules ie.
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
Do you know where that came from? As i believe it stopping the REST API from loading.
If you go to Tools > Site Health you will see this: The REST API did not behave correctly
So what should I do ?
Speak to your hosting provider, tell them that in your WordPress Tools > Site Health you have this warning:
The REST API did not behave correctly
And ask them to fix it, so the REST API works.