[Resolved] Not accepting global color

Home Forums Support [Resolved] Not accepting global color

Home Forums Support Not accepting global color

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #2313906
    jamie

    Hi,

    I’m attempting to switch over from Thrive Themes to Generate Press. I’ve created a clone of my site and I’m working on it in the staging area of Cloudways.

    The theme isn’t accepting white as one of my global colors. I have 5.

    Thanks,
    Jamie

    #2313908
    Fernando
    Customer Support

    Hi Jamie,

    That’s odd. How are you entering the Global Color?

    Is there a specific error when you try to enter white as a Global Color?

    Perhaps you can share a screen recording of the issue?

    #2314513
    jamie

    Sure thing, Fernando

    Here’s the screenshare: https://www.loom.com/share/b5406f99237140b59a5b9fb36e81e8d7

    #2314689
    Leo
    Staff
    Customer Support

    The text white is not a valid color code.

    Can you try this instead?
    https://www.screencast.com/t/fkIpqYgelZTC

    #2314703
    jamie

    Hi Leo,

    That did the trick.

    #2314707
    Leo
    Staff
    Customer Support

    Glad to hear.

Viewing 6 posts - 1 through 6 (of 6 total)
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